Principles of Management

Questão	Responda
How many protected characteristics are there?	9
Can you name all 9?	Race and Ethnicity, Disability Religion or Belief, Age, Sexual Orientation, Gender, Gender re-assignment, Pregnancy or Maternity, Marriage and Civil Partnership
What is the point of the Equality Act 2010?	Protects the rights of individuals and to advance equality of opportunity for all
Name 3 ways a manager could eliminate discrimination in the workplace	Educate employees in training sessions, put up posters promoting equality, ensure the disciplinary procedure covers discrimination, make sure there is someone people can talk to if the feel they are being discriminated against
Explain the term 'unlimited liability'	This is where liability is not limited, i.e. if they company owed money, the owners own personal assets could be used to settle debts. A sole trader would have unlimited liability
True or False: A sole trader business is difficult to set up?	False: There are only a few legal documents/procedures that need to be followed when setting up a sole trader
True or False: A sole trader business easy to run?	True: One person can make all the decisions
True or False: There are lots of legal costs associated with setting up a sole trader	False: You wouldn't have to pay many legal fees at all if you set up as a Sole Trader
True or False: You have to work set hours if you are a sole trader	False: You are the boss, so you can choose your hours
Name three disadvantages of running a business as a limited company	There are lots of legal forms and procedures to follow Costs a lot more to set up than a sole trader as you would have to employ a solicitor Takes time to set up as you have to follow certain proceedures
What financial document contains the income and expenditure during a period of time, in order to calculate profit?	Profit and Loss Statement
What financial statement shows the assets and liabilities of a business, in order to calculate the net worth of the business?	Balance Sheet
What did Maslow's research show?	Maslow created the 'Hierarchy of Needs' and that people are motivated by achieving the next need up the hierarchy.
What is the first need on Maslow's Hierarchy of Needs?	Physiological
What is the top level on Maslow's Hierarchy of Needs called?	Self-Actualisation
What does Self-Actualisation mean?	You are the best that you can be
When calculating break-even points, how do you work out 'contribution'?	Selling price – Variable costs
How do you calculate break-even point?	Fixed Costs / Contribution
What company did the theorist 'Taylor' work with?	Ford Motor Company
Describe 'Ford and Taylorism'	Break down the work into smaller activities, repetitive working, faster working times, no specialist training, poor working conditions, led to the birth of Trade Unions
Describe the theory of 'Hackman and Oldham'	Looked into how to design interesting work, keeps staff interested and therefore motivated at work
According to Hackman and Oldham what is skill variety?	How varied is the job? If someone is doing the same job all day long then they have low skill variety.
According to Hackman and Oldham, what is Task Identity	Is the person in charge of completing the task from start to finish?
According to Hackman and Oldham, what is Task Significance?	Does the job affect other people’s work, health of well-being? Example A cleaner who cleans the floors at an office building may find the job low in significance, thinking it is not a very important job. However, someone that cleans the floors at a hospital may see their role as essential in helping patients get better. When they feel that their tasks are significant, employees tend to feel that they are making an impact on their environment, and their feelings of self-worth are boosted.
According to Hackman and Oldham, what is Autonomy?	How much say does the person have on how to perform their tasks?
According to Hackman and Oldham, what is Feedback?	How much someone learns about how effective they are being at work

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	Criado por kgallagher quase 10 anos atrás