5251916
Descrição
FlashCards por Ninjin Batmunkh, atualizado more than 1 year ago
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Criado por Ninjin Batmunkh
mais de 8 anos atrás
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| Questão | Responda |
| Manager | responsible for setting objectives, organizing resources and motivating staff so that the organization's aims are met |
| leadership | the art of motivating a group of people towards achieving a common objective |
| autocratic leadership | a style of leadership that keeps all decision making at the center of the organization |
| laissez-faire leadership | a leadership style that leaves much of the business decision making to the workforce-a 'hands off' approach and the reverse of the autocratic leadership |
| paternalistic leadership | a leadership style based on the approach that the manager is in better position than the workers to know what is best for an organization |
| democratic leadership | a leadership style that promotes the active participation of workers in taking decisions |
| informal leader | a person who has no formal authority but has the respect of colleagues and some power over them |
| emotional intelligence (EI) | the ability of managers to understand their own emotions, and those of the people they work with,to achieve better business performance |
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