It is the new way for tourism companies to
provide their services, adapting to the new
technologies that are revolutionizing the
tourism industry, like customers who are
evolving along with the use of electronic
devices in their daily lives, in a few words
their cell phone
THE MAIN
FEATURES ARE:
It’s a tourism revolutionized by the use of technology, the customer is
the boss, having good comments on the pages is indispensable,
innovation is something to get used to, if the customer changes the
company will also have to do it, all operations are done online.
WHAT IS THE DIFFERENCE
BETWEEN TOURISM 2.0 AND 3.0?
The Tourist 2.0 is a little more conventional, they had to rely a little
more on what the company was telling them and if they didn’t like it
completely there was no one to complain to, he got the start of the
technology but not the best part of it, As it now has the 3.0 that the
digital age is much more advanced and present everywhere, we can
all see how reliable a company is or marks by its score on some page
or comments of it in networks, is a little less experienced but with
much more attitude than 2.0, as everything you have at hand is very
easy to find almost anything for them, apart from having a slightly
greener thought in question to the environment.
HOW DO COMPANIES OFFER
TOURISM SERVICES TODAY?
Adapting to the new trends that are emerging, as well as
to the tastes and preferences of customers who at the
end of the day are the ones who are going to recommend
or despise the company and will cause many people to
follow or discard them from the rest in tourism
communities, since this is also essential for today’s
companies, you have to be close to the customer, interact
with him, offer him products and offers that are pleasing
to the customer.