Communication

Descrição

communication is a phenomenon inherent to the relationship that living beings maintain when they are in a group.
Victor Reyes Soberano
Mapa Mental por Victor Reyes Soberano, atualizado more than 1 year ago
Victor Reyes Soberano
Criado por Victor Reyes Soberano aproximadamente 4 anos atrás
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Resumo de Recurso

Communication
  1. What’s communication
    1. communication is a phenomenon inherent to the relationship that living beings maintain when they are in a group.
    2. What communication in the business context
      1. Business or corporate communication is one that is carried out in an organized way by a company
      2. Channels in Organizational communication - How information flows
        1. In an organization, information flows forward, backward, and sideways.
        2. Vertical communication channels
          1. information that takes place between people or workers of different hierarchical levels.
          2. Downward Communication
            1. Communication that flows from one level of a group or organization to a lower level is called downward communication.
            2. Upward Communication
              1. Upward communication occurs when information flows up through the hierarchy of the company, from subordinates to superiors.
              2. Lateral communication: Formal and Informal
                1. Formal communication This first type of effective communication tries to establish an exchange of messages between two parties in a formal environment.
                2. Diagonal - downwards communication
                  1. Diagonal communication refers to contacts with people of higher or lower level in other departments.

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