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3139332
CITISTORES MARKETING PLAN
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citistores
marketing
plan
Mapa Mental por
Carmen Chappe
, atualizado more than 1 year ago
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Criado por
Carmen Chappe
mais de 9 anos atrás
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Resumo de Recurso
CITISTORES MARKETING PLAN
SWOT ANALYSIS
STRENGTHS
Loyal Customer Base
Well Established Brand within Community
Exceptional Customer Service
Australian made products
Prime Location
Unique Shopping Experience
THREATS
Strong National and International competition
High cost of Australian made products
Rising Interest rates
Rising Living costs and increasing unemployment
Customers saving money instead of spending it
WEAKNESSES
Only One store in WA
Limited National and No International recognition
Smaller customer base than competitors
Only one Brand sold in store
Vulnerable to negative publicity
Australian made products more expensive
Takes longer to sell latest fashion trends
OPPORTUNITIES
Products could be made internationally to reduce costs
Open more stores nationwide
Increase range of departments
Wider range of products
Create more Citistore Brands
Wider Target Audience
Develop Online Presence
Social media (Facebook, Instagram, Pinterest)
Online store
Develop Mobile App Technology
STRATEGIC GOALS
To become Australia's Number 1 choice for customer service and for providing a unique shopping experience
To become a valid contributor to the vitality and sustainability of the community
MARKETING STRATEGIES AND GOALS
Develop online store
Easier shopping experience
International customer base
Loyalty Card scheme
Higher incentive for customers to shop at Citistores
Special orders service
Offers unique, bespoke shopping experience
Maintains luxury standard of brand
Special Events
Christmas, Easter, New Years sales, Mothers/Fathrsday
Increased sale percentage over same period as previous year
Develop community partnerships
Sponsorship of community events (sports games, markets)
Increases brand awareness nationally
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