Leadership

1. Expertise
2. Reputation
3. Personal Qualities
4. Manner in which authority is exercised

1. Characteristics of the leader
2. Attitude, Needs & other Personal charactistics of the followers
3. Nature of organisation
   1. Purpose
   2. Structure
   3. Tasks to be performed

Anotações:

• Based on the perception that the leader has the ability and resources to obtain rewards for those who comply with directives.

1. Pay
2. Promotion
3. Responsibilities
4. Praise

Anotações:

• Based on fear and the perception that the leader has the ability to punish or bring an undesireable outcome

1. Allocating undesirable duties
2. Formal Reprimands
3. Withdrawal of support

Anotações:

• Based on the perception that the leader has a right to exercise influence because of their role or position.

1. Manager
2. Supervisor

Anotações:

• Based on a feeling of identification with a leader.Influence over others....

1. Perceived reputation
2. Personal Characterisitcs
3. Charisma of a leader

Anotações:

• Based on the perception of the leader as someone who is competent and who has some special knowledge or expertise in a given area.

1. Credibility
2. Head Chef
3. Accountant
4. Personnel Manager

Anotações:

• Managers are the focus of power. All interactions within the group move towards the manager. Manager decides on policy, procedures, work tasks....

Anotações:

• Manager as part of a team, Focus of power is on the group as a whole. Greater interaction & leadership function is shared with members of group. Members have a say in decision making, implementation of procedures....

Anotações:

• Power being passed to the group & allowing members freedom of action. Manager doesn't interfere but monitors their progress & is readily available if help is needed.

1. Leader requires complete compliance
2. Little consideration for others ideas
3. Not motivating

1. Can mobilise people in new direction
2. Clear Vision
3. Staff working for leader
4. Staff know what they do matters
5. Maximises commitment to companies objectives

1. revolves around people creating harmony & keeping employees happy
2. Strong customer loyalty
3. Sharing of ideas
4. Allows for innovation & risk taking
5. Do job as YOU want
6. Highly motivating
7. Good for team building
8. Praise
9. Interest in personal lives

1. Forge Consensus through Participation
2. Leader builds trust
3. Listens to ideas
4. Encourages others to take responsibilty

1. High Performance Standards from all including leader
2. No tolerance for poor performance
3. Wanting to do it better & faster

1. Helps to identify employees strengths & weaknesses
2. Encourages staff to establish long term goals
3. Delegation of tasks
4. Agree role & responsibility of staff
5. Personnel Development
6. Encourages initiative

1. The Michigan Studies
2. Ohio State Studies