Questão 1
Questão
People who are responsible for an organization need to have leadership skills in order for the organization
Questão 2
Questão
Managers today have total authority over the employees in a business
Questão 3
Questão
Human relations refer to how well people get along together
Questão 4
Questão
Supervisors can get by without leadership skills since they are at the lowest level of managment
Questão 5
Questão
Dependability is an important leadership characteristic
Questão 6
Questão
Effective leaders encourage others to share their ideas, experiences, and opinions
Questão 7
Questão
If a manager is able to get others to do what he or she wants, the manager is an effective leader
Questão 8
Questão
Position power is based on the ability to control resources, rewards, and punishments
Questão 9
Questão
A person can have power because others identify with and want to be accepted by him or her
Questão 10
Questão
Managers are the only people who have power in an organization
Questão 11
Questão
Expert and identity power comes from a manger's position in the company
Questão 12
Questão
Human relations skills are considered to be as important to the success of a business as the ability to make decisions or operate a complicated piece of equipment
Questão 13
Questão
Managers should treat all employees the same way
Questão 14
Questão
Managers should attempt to match job tasks with the needs and interests of employees
Questão 15
Questão
Studies found that, in general, al employees will not complete work well unless they are closely managed
Questão 16
Questão
An autocratic style of leadership is most effective when efficiency is important
Questão 17
Questão
Managers who use a democratic style of leadership generally take more time to make a decision than if another style is used
Questão 18
Questão
The open style of leadership works best with inexperienced employees
Questão 19
Questão
Most management training programs prepare managers to deal with difficult personal problems of their employees
Questão 20
Questão
Managers who involve employees in developing rules and procedures usually find greater support for those rules and fewer problems when penalties need to be applied for rules violations