18923723
Descrição
Quiz por Enrique Gomez, atualizado more than 1 year ago
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Criado por Enrique Gomez
mais de 5 anos atrás
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Questão 1
Questão
If a project manager wants to incorporate feedback loops to provide opportunities for interaction to effective communication on the project, she should use a:
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a. Presentations
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b. Writing style
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c. Meeting management
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d. Sender-receiver model
Questão 2
Questão
All of the follow are dimensions of communication activities except:
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a. Upward communication
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b. Horizontal communication
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c. Procedures
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d. Written and oral
Questão 3
Questão
At the beginning of planning, you identify a important stakeholder who are not supporting the project. During a communication planning session you recommend use:
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a. The support of management to change this stakeholder because he is not supporting the project team
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b. The job description of this stakeholder to explain him the importance of his support
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c. A communication style assessment to identify the preferred communication method, format and content for communication activities with this stakeholder
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d. The avoiding style of conflict management.
Questão 4
Questão
Communications are often enhanced when the sender ____ the receiver.?
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a. Speaks up to
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b. Uses gestures when speaking to
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c. Speaks slowly to
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d. Shows concern for the perspective of
Questão 5
Questão
The Charter on a project would be viewed as what type of communication?
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a. Formal
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b. Formal Written
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c. Contract
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d. Verbal
Questão 6
Questão
communicating to the receiver which of the following will they focus on delivering and ensuring that it can be decoded correctly?
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a. Medium
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b. Feedback
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c. Message
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d. Noise
Questão 7
Questão
All of the following could be considered mediums for communication by a project team member except.?
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a. Staff meetings
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b. E-mail
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c. Message
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d. Video conference
Questão 8
Questão
The project manager wants to inform to main stakeholders about the project status sending a monthly report by e-mail. He will use:
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a. Pull communication
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b. Push communication
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c. Intranet site
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d. Instant message system
Questão 9
Questão
Formal written correspondence with the customer is required when:
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a. Defects are detected
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b. The customer requests additional work not covered under contract
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c. The project has a schedule slippage that includes changes to the critical path
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d. The project has cost overruns
Questão 10
Questão
In the communication model, who validates that the receiver has received and understood the message from the sender correctly? PMBOK p371
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a. Both the sender and receiver
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b. Project Manager
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c. Receiver
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d. Sender
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