Manage Staff Performance - mandy

Descrição

Managing staff performance
Mandy Bullock
Quiz por Mandy Bullock, atualizado more than 1 year ago
Mandy Bullock
Criado por Mandy Bullock aproximadamente 5 anos atrás
11
0

Resumo de Recurso

Questão 1

Questão
Performance Management is
Responda
  • Interpersonal influence, exercised by a leader in specific situations or in response to critical incidents or developmental opportunities
  • Formal and more general feedback and information at predetermined intervals

Questão 2

Questão
Performance Management is
Responda
  • Have the employee understand and accept changes that will increase his/her effectiveness and performance
  • Information for management decision making - rewards compensation, discipline, promotions etc

Questão 3

Questão
Performance Management is
Responda
  • Designed to enhance performance in work related efforts. Focuses on specific criteria to be met. Typically a job performance deficit may be identified and the employee must extend to "fix" the problem area
  • The employee becomes the best he/she can based on internal gifts, qualities and values. As a result, performance in many areas almost always improves

Questão 4

Questão
Performance management is about setting mutually agreed upon goals
Responda
  • True
  • False

Questão 5

Questão
Performance Management is about just the appraisal form and/or system
Responda
  • True
  • False

Questão 6

Questão
Performance Management is about addressing both what an employee should achieve and should avoid
Responda
  • True
  • False

Questão 7

Questão
A managers involvement in helping employees set goals includes all but which item?
Responda
  • Provide direction
  • Provide clarity
  • Provide initiative
  • Provide support

Questão 8

Questão
One of the key reasons you help employees set goals is to plan and agree upon the behaviours you want from your employees?
Responda
  • True
  • False

Questão 9

Questão
Difficult management conversations focus on three main objectives. Choose the item that does not belong
Responda
  • To correct performance, not to punish the performer
  • To protect employee rights
  • To protect you and the organisation
  • To project manpower needs for the coming year

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