Questão 1
Questão
Which action is NOT considered a good practice to encourage desired behaviour in an enterprise?
Responda
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Incentives to encourage and deterrents to enforce desired behaviour
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Communication throughout the enterprise of desired behaviours and the underlying corporate values
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Appointing business champions
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Publishing delegation of authority procedures
Questão 2
Questão
What is the main purpose of performing a process capability assessment?
Responda
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To define goals of the process
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To hire people with correct skills and competencies for executing the process
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To identify and be part of a process improvement initiative
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To define the metrics of the process
Questão 3
Questão
Which requirement was a major driver for developing the COBIT 5 framework?
Responda
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To encourage a common language throughout the enterprise to allow better understanding of IT by stakeholders
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To be generic and useful for enterprises of all sizes, whether commercial, not-for-profit or public sector
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To get better control over increasing user-initiated and user-controlled IT solutions
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To enable enterprises to achieve operational excellence through the reliable and efficient application of technology
Questão 4
Questão
What is a very important enterprise communication mechanism for corporate values and desired behaviour?
Questão 5
Questão
What capability level is an optimised process?
Responda
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Level 1
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Level 2
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Level 3
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Level 5
Questão 6
Questão
In which of the following will you find a description of how the investment and value creation would be monitored throughout the economic lifecycle, and the metrics to be used (based on goals and metrics)?
Responda
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Business Objectives
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Process Capability Model
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Business Policies
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Business Case
Questão 7
Questão
Which is a vehicle to translate desired behaviour into practical guidance for day-to-day management?
Questão 8
Questão
When designing an implementation plan for IT governance and management, what is an environmental factor to be considered?
Responda
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Industry practices
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Insufficient IT resources, staff with inadequate skills or staff burnout/dissatisfaction
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Significant incidents related to IT risk
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External audit or consultant assessments
Questão 9
Questão
What is the activity in continual improvement phase in the implementation lifecycle called where practical solutions are supported by justifiable business cases?
Responda
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Build Improvements
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Define Roadmap
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Plan Programme
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Initiate Programme
Questão 10
Questão
Achieving IT-related goals requires the successful application and use of what?
Responda
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Enablers
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Enabler Goals
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IT Balanced Scorecard
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Processes
Questão 11
Questão
What is a benefit of the Goals Cascade?
Responda
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Consider the inputs and outputs of an IT process in the enterprise
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Define relevant and tangible goals and objectives at various levels of responsibility
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Define and implement the enterprise architecture
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Support the definition of clear roles and responsibilities in an enterprise
Questão 12
Questão
Which item provides the structure under which processes can operate?
Responda
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Information
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Values
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Frameworks
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Rules and Norms
Questão 13
Questão
What rating does a process attain when some aspects of the defined attribute's achievement may be unpredictable in the assessed process?
Questão 14
Questão
Which COBIT 5 dimension(s) deals specifically with good practices?
Questão 15
Questão
Which requirement describes 'contextual quality' in the Goals Enabler dimension?
Responda
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Enablers are available when, and if, needed
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Outcomes should be current and appropriate
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Enablers provide accurate, objective and reputable results
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Outcomes are secured
Questão 16
Questão
Which attributes apply to a process activity?
Responda
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Based on generally accepted standards and good practices
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Considers the input and outputs of the process
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Supports establishment of clear roles and responsibilities
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All the above
Questão 17
Questão
Which is one of the ways of meeting the Governance Objective of 'Value Creation'?
Questão 18
Questão
Which question is asked to decide how enabler performance be managed?
Questão 19
Questão
What information layer defines the rules and principles for constructing sentences in natural or artificial languages?
Responda
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Social world
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Semantic
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Physical World
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Empiric
Questão 20
Questão
Which option is a benefit to the enterprise of using the COBIT 5 framework?
Responda
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COBIT 5 is first and foremost an 'IT framework'
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COBIT 5 does not encourage a common language throughout the enterprise
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COBIT 5 enables IT to be managed in a holistic manner
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COBIT 5 is a framework to be used mainly for IT Service Management
Questão 21
Questão
Which architecture principle suggests the meeting of changing business needs in an effective and efficient manner?
Responda
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Agility
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Openess
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Simplicity
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Reusablility
Questão 22
Questão
Who is an internal stakeholder?
Responda
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A staff member
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A shareholder
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A business partner
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A regulator
Questão 23
Questão
Identify the missing word(s) in the following sentence. Process [?] is a process attribute for an optimising process.
Responda
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Innovation
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Performance management
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Assessment
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Measurement
Questão 24
Questão
What type of process goal ensures the process remains confidential when required, and known and accessible to those who need it?
Questão 25
Questão
Which characteristic is necessary for a good policy?
Questão 26
Questão
Identify the missing word(s) in the following sentence. Business processes generate and process [?], transforming them into information.
Responda
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Value
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Knowledge
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Policies
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Data
Questão 27
Questão
Which is the MOST suitable process design for skills such as Incident Management?
Responda
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Monitor, Evaluate and Assess (MEA)
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Deliver, Service and Support (DSS)
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Build, Acquire and Implement (BAI)
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Align, Plan and Organise (APO)
Questão 28
Questão
What are enabler goals cascaded into?
Questão 29
Questão
When are policies said to be effective?
Responda
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When they are limited in number
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When they express the core values of the enterprise
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When they achieve the stated purpose
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When they provide a logical flow for staff who have to comply with them
Questão 30
Questão
Identify the missing word(s) in the following sentence. Availability Management is considered a skill category for the [?] Process Domain.
Responda
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Evaluate, Direct and Monitor (EDM)
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Build, Acquire and Implement (BAI)
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Align, Plan and Organise (APO)
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Deliver, Service and Support (DSS)
Questão 31
Questão
Which enabler can be structured or unstructured, formalised or informalised?
Responda
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Process
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Policies
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Enablers
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Information
Questão 32
Questão
What is the information category called if it corresponds to the restricted access information quality goal?
Responda
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Compliant
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Believability
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Confidential
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Effective
Questão 33
Questão
What do processes make or need to ensure consistent implementation and execution?
Responda
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RACI Charts
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Cultural Aspects
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Business Goals
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Policies and Procedures
Questão 34
Questão
What does a 'Lag Indicator' measure?
Responda
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If the enabler lifecycle is managed
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If stakeholders needs are addressed
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If governance is managed
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If good practices are applied
Questão 35
Questão
What is a good practice of the policies element within the Principles, policies and frameworks model?
Responda
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To be open and flexible
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To specify consequences of failing to comply
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To provide detailed guidance on how to put principles into practice
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To express the core values of the enterprise
Questão 36
Questão
What role is responsible for setting direction through prioritisation and decision making?
Responda
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Governing Body
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Operations
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Stakeholders
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Management
Questão 37
Questão
Which role is most senior in the enterprise and is accountable for the operation of the enterprise?
Questão 38
Questão
Generic resources are used in which levels of the Process Assessment Model (PAM)?
Questão 39
Questão
Identify the missing word(s) in the following sentence. Governance ensures that [?] are evaluated to determine balanced, agreed-on enterprise objectives to be achieved.
Responda
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Processes
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Stakeholder Needs
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IT-Related goals
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Enterprises
Questão 40
Questão
The COBIT 5 framework delivers to its stakeholders the most complete and up-to-date guidance on governance and management of enterprise IT by _________________.
Responda
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Keeping the other ISACA frameworks separate
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Providing a sound and comprehensive reference of good practices
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Providing a complex architecture
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Mandatorily using other standards
Questão 41
Questão
Which element is a key component of the COBIT 5 governance approach?
Responda
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Stakeholder Transparency
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Roles, Responsibilities and Activities
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Evaluate, Direct and Monitor
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Plan, Build, Run and Monitor
Questão 42
Questão
At what process capability level(s) is the Process Reference Model used?
Responda
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All Levels
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None of the Levels
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Level 1 only
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Level 2, 3, 4 and 5
Questão 43
Questão
What does span of control mean in the organisational structures enabler?
Responda
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Publishing a schedule of Board meetings in advance
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Issuing the boundaries of the organisational structure's decision rights
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Defining the structure to delegate decision rights
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Documenting the decisions which the structure is authorised to take
Questão 44
Questão
What is followed for creating, encouraging and maintaining desired behaviour throughout the enterprise?
Responda
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Lifecycle
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Individual ethics
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Organisational ethics
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Good practices
Questão 45
Questão
What term is used to describe a merger, acquisition or divestiture's impact on the governance and management of IT?
Responda
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Pain points
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Trigger events
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Enterprise change
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IT risk
Questão 46
Questão
Which enabler describes an organised set of practices and activities to achieve certain objectives?
Responda
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Culture, Ethics and Behaviour
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Processes
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Principles, Policies and Frameworks
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People, Skills and Competencies
Questão 47
Questão
Which aspect relates to the COBIT 5 key principle of 'meeting stakeholder needs'?
Responda
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Aligns with the latest views on governance
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Provides a simple architecture
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Translates stakeholder needs into strategy
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Defines the relationship between governance and management
Questão 48
Questão
What attribute describes information sufficiently up-to-date for the task at hand?
Responda
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Relevancy
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Currency
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Completeness
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Ease of manipulation
Questão 49
Questão
In what sequence would the following occur in the COBIT 5 Process Reference Model? 1.Run 2.Build 3.Direct.
Questão 50
Questão
Which driver influences stakeholder needs?