3562434
Descrição
Quiz por Rigo Sanchez, atualizado more than 1 year ago
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Criado por Rigo Sanchez
aproximadamente 9 anos atrás
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Questão 1
Questão
Who's husband was well known for his bricklaying experiments and studied how stress affected worker productivity ?
Responda
-
Frederick Taylor
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Max Weber
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Frank and Lillian Gilbreth
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Henry Gantt
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Elton Mayo
Questão 2
Questão
I came up with the "14 principles of Management" fundamentals that can be applied to all organizational situations and are still being taught in management schools today.
Responda
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Henri Fayol
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Elton Mayo
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Douglas Mc Gregor
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Abraham Maslow
Questão 3
Questão
I am known as the father of scientific management, as i researched the one best way for a job to be done.
Responda
-
Henry Gantt
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Max Weber
-
Abraham Maslow
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Frederick Taylor
Questão 4
Questão
I argued that people try to satisfy basic, low level needs first before progressing upward to higher level needs.
Responda
-
Elton Mayo
-
Douglas Mcgregor
-
Abraham Maslow
-
Henry Gantt
Questão 5
Questão
I conducted the Hawthorne studies, which dramatically impacted managements beliefs about the role of people in organizations.
Responda
-
Henri Fayol
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Fredrick Taylor
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Douglas Mcgregor
-
Elton Mayo
Questão 6
Questão
I described the ideal for bureaucracy, characterized by division of labor, a clearly defined hierarchy and detailed rules and regulations.
Responda
-
Abraham Maslow
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Elton Mayo
-
Frank and Lillian Gilbreth
-
Max Weber
Questão 7
Questão
I created a chart that helps employees and managers plan projects by tasks and time
Responda
-
Elton Mayo
-
Henry Gantt
-
Max Weber
-
Abraham Maslow
Questão 8
Questão
I proposed the theory that employees subscribe to a self fulfilling prophecy based on management expectations of them.
Responda
-
Henri Fayol
-
Douglas Mcgregor
-
Elton Mayo
-
Abraham Maslow
Questão 9
Questão
What is the process of working with people and resources to accomplish goals?
Responda
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Management
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Planning
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Organizing
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Leading
Questão 10
Questão
The four functions of managing are [blank_start]planning[blank_end], [blank_start]leading[blank_end], [blank_start]organizing[blank_end], and [blank_start]controlling[blank_end].
Responda
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planning
-
leading
-
organizing
-
controlling
Questão 11
Questão
The four different levels of managers are [blank_start]top level[blank_end], [blank_start]middle level[blank_end], [blank_start]frontline[blank_end] mangers, and [blank_start]team leaders[blank_end].
Responda
-
top level
-
middle level
-
frontline
-
team leaders
Questão 12
Questão
The three important roles that mangers perform are [blank_start]Interpersonal[blank_end] roles, [blank_start]Informational[blank_end] roles, and [blank_start]decisional[blank_end] roles.
Responda
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Interpersonal
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Informational
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decisional
Questão 13
Questão
The broad skills that managers need are [blank_start]technical skills[blank_end], [blank_start]Conceptual[blank_end] and [blank_start]decisional skills[blank_end], and [blank_start]interpersonal[blank_end] skills and [blank_start]communicational skills[blank_end].
Responda
-
technical skills
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Conceptual
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decisional skills
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interpersonal
-
communicational skills
Questão 14
Questão
The five sources of competitive advantage are [blank_start]innovation[blank_end], [blank_start]quality[blank_end], [blank_start]service[blank_end], [blank_start]speed[blank_end], and [blank_start]cost competitive[blank_end].
Responda
-
innovation
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quality
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service
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speed
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cost competitive
Questão 15
Questão
The introduction of new goods and services
Responda
-
innovation
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quality
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service
-
social capital
Questão 16
Questão
the excellence of your products (goods or services)
Responda
-
service
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speed
-
quality
-
innovation
Questão 17
Questão
the speed and dependability with which an organization delivers what customers want.
Responda
-
service
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speed
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time
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innovation
Questão 18
Questão
fast and timely execution, response, and delivery of results
Responda
-
speed
-
innovation
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quality
-
time
Questão 19
Questão
keeping costs low to achieve profits and to be able to offer prices that are attractive to consumers
Responda
-
cost competitiveness
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innovation
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service
-
quality
Questão 20
Questão
senior executives responsible for the overall management and effectiveness of the organization.
Responda
-
top level
-
middle level
-
frontline
-
teamleader
Questão 21
Questão
managers located in the middle layers of the organizational hierarchy, reporting to top level executives
Responda
-
top level
-
middle level
-
team leaders
-
frontline
Questão 22
Questão
lower level managers who supervise the operational activities of the organization
Responda
-
top level
-
middle level
-
teamleader
-
frontline
Questão 23
Questão
employees who are responsible for facilitating successful team performance
Responda
-
top level
-
middle level
-
frontline
-
team leaders
Questão 24
Questão
which management approach supported, there is one best way to perform a job, which placed an emphasis on hiring and training the right person.
Responda
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systematic
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scientific
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administrative
-
quantitative
Questão 25
Questão
which management approach supported there is no one best way to manage and organize because of circumstances varying.
Responda
-
systematic
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scientific
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administrative
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contingency perpective
Questão 26
Questão
which management approach emphasized management as a profession, often using the authors personal experiences as guiding principles
Responda
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administrative
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systematic
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contingency perspective
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organizational
Questão 27
Questão
which management approach emphasized development of human resources to achieve employee involvement and goal setting.
Responda
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organizational behavior
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administrative
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scientific
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quantitative
Questão 28
Questão
which management approach achieved goals careful definition of duties standardized techniques and wage control systems.
Responda
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systematic
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scientific
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quantitative
-
system theory
Questão 29
Questão
which management approach supported decision making by development formal mathematical models of a problem such as forecasting and break even analysis.
Responda
-
systematic
-
scientific
-
administrative
-
quantitative
Questão 30
Questão
organizations that are dependent on inputs from outside the organization and transform them into outputs to meet markets needs for goods and services is
Responda
-
system theory
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human relations
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hawthorn effect
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open systems
Questão 31
Questão
[blank_start]Ethics[blank_end] is the moral principles and standards that guide the behavior of an individual or group
Responda
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Ethics
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egoism
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morals
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principles
Questão 32
Questão
an [blank_start]ethical issue[blank_end] is a situation, problem, or opportunity in which an individual must choose among several actions that must be evaluated as morally right or wrong.
Responda
-
ethical issue
Questão 33
Questão
[blank_start]Business ethics[blank_end] is the morals principles and standards that guide behavior in the world of business.
Responda
-
Business ethics
Questão 34
Questão
The principles, rules, and values that people use in deciding what is right and wrong
Responda
-
moral philosophy
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business ethics
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ethical issue
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egoism
Questão 35
Questão
[blank_start]egoism[blank_end] an ethical principle holding that individual self interest is the actual motive of all conscious action
Responda
-
egoism
Questão 36
Questão
a philosophy that bases ethical behavior on the opinions and behaviors of relevant other people
Responda
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relativism
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virtue ethics
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moral ethics
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egoism
Questão 37
Questão
an ethical system stating that the greatest good for the greatest number should be the overriding concern of decision makers
Responda
-
utilitarianism
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egoism
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relativism
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virtue ethics
Questão 38
Questão
[blank_start]virtue ethics[blank_end] is a perspective that what is moral comes from what a mature person with good moral character would deem right
Responda
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virtue ethics
Questão 39
Questão
[blank_start]preconventional[blank_end] stage is making decisions based on immediate self interest. for example, you take a flash drive home from work because you need one and do not want to pay for it.
Responda
-
preconventional
Questão 40
Questão
[blank_start]conventional stage[blank_end] is making decisions that conform to expectations of groups and institutions like family, peers, and society. for example, you thin about taking the flash drive home, but decide against it because it would not look right.
Responda
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conventional stage
Questão 41
Questão
[blank_start]Principled stage[blank_end] is making decisions based on self chosen ethical principles. for example you do not consider taking the flash drive from work because you believe that it would be wrong.
Responda
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Principled stage
Questão 42
Questão
meeting the social expectations, not written as law.
Responda
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ethical responsibilities
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business ethics
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morals
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egoism
Questão 43
Questão
additional behaviors and activities that society finds desirable and that the value of the business support.
Responda
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transcendent
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shareholder model
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philanthropic responsibilities
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stakeholder model
Questão 44
Questão
an education with five higher goals that balance self interest with responsibility to others
Responda
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transcendent education
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philanthropic
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ethics
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morals
Questão 45
Questão
its goal is the creation of sustainable economic development and improvement of quality of life worldwide for all organizational stakeholders
Responda
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ecocentric management
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sustainable growth
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egoism
-
egoist
Questão 46
Questão
economic growth and development that meet present needs without harming the needs of future generations
Responda
-
ecocentric management
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sustainable growth
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economy
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epic disasters
Questão 47
Questão
a process of analyzing all inputs and outputs through the entire cradle to grave life of a product to determine total environment impact
Responda
-
life cycle analyzing
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ethical issue
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egoism
-
relativism
Questão 48
Questão
what is the conscious, systematic process of making decisions about goals and activities that an individual, group work unit, or organization will pursue in the future.
Responda
-
planning
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analysis
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monitor
-
implementation
Questão 49
Questão
a process planners use within time and resource constraints, to gather, interpret, and summarize all information reverent to the planning issue under consideration
Responda
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situational analysis
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goals
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plans
-
strategy
Questão 50
Questão
a target or end that management desires to reach
Responda
-
goal
-
plans
-
strategy
-
management
Questão 51
Questão
the actions or means managers intend to use to achieve organizational goals
Responda
-
plans
-
goals
-
situational
-
management
Questão 52
Questão
a narrative that describes a particular set of future conditions
Responda
-
senario
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goals
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planning
-
stragety
Questão 53
Questão
a pattern of action and resources allocations designed to achieve the organizations goals
Responda
-
strategy
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strategic goals
-
strategic planning
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scenario
Questão 54
Questão
a set of procedures for making decisions about the organizations long term goals and strageties
Responda
-
strategic planning
-
strategic goals
-
strategy
-
goals
Questão 55
Questão
major targets or end results relating to the organizations long term survival, value, and growth
Responda
-
strategic goals
-
strategy
-
goals
-
egoism
Questão 56
Questão
a set of procedures for translating broad strategic goals and plans into specific goals and plans that are relevant to a particular portion of the organization, such as a functional area like marketing
Responda
-
tactical planning
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operational planning
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strategic management
-
goals
Questão 57
Questão
the process of identifying the specific procedures and processes required at lower levels of the organization
Responda
-
operational planning
-
strategy planning
-
tactical planning
-
strategic planning
Questão 58
Questão
a process that involves managers from all parts of the organization in the formulation and implementation of strategic goals and strategies
Responda
-
strategic management
-
strategic planning
-
strategy planning
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goals
Questão 59
Questão
an organizations basic purpose and scope of operations
Responda
-
mission
-
strategic vision
-
planning
-
stakeholders
Questão 60
Questão
the long term direction and strategic intent of a company
Responda
-
mission
-
strategic vision
-
planning
-
stakeholder
Questão 61
Questão
group and individuals who affect and are affected by the achievement of the organizations mission, goals, and strategies
Responda
-
stakeholders
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resources
-
mission
-
planning
Questão 62
Questão
inputs to a system that can enhance performance
Responda
-
resources
-
mission
-
planning
-
operational
Questão 63
Questão
a comparison, opportunities, and threats that help executives formulate strategy
Responda
-
SWOT analysis
-
corporate strategy
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benchmarking
-
analysis
Questão 64
Questão
the set of businesses, markets, or industries in which an organizations competes and the distribution of resources among those entities.
Responda
-
corporate strategy
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concentration
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vertical integration
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analysis
Questão 65
Questão
a strategy employed for an organization that operates a singe business and competes in a single industry
Responda
-
concentration
-
strategy
-
analysis
-
group think
Questão 66
Questão
a phenomenon that occurs in decisions making when group members avoid disagreement as they strive for consensus
Responda
-
group think
-
dialectic
-
goal displacement
-
strategy
Questão 67
Questão
a condition that occurs when a decision making group loses sight of its original goal and a new, less important goal emerges
Responda
-
goal displacement
-
dialectic
-
group think
-
planning
Questão 68
Questão
a structured debate comparing two conflicting courses of action
Responda
-
dialectic
-
concentration
-
goal displacement
-
groupthink
Questão 69
Questão
organizations that are affected by, and that affect, their environment
Responda
-
open systems
-
external environment
-
macro environment
-
economy
Questão 70
Questão
all revenant forces outside a firms boundaries, such as competitors, customers, the government, and the economy.
Responda
-
external environment
-
open systems
-
macro environment
-
input
Questão 71
Questão
the general environment, includes governments, economics conditions, and other fundamental factors that generally affect all organizations
Responda
-
macro environment
-
microenvironment
-
input
-
output
Questão 72
Questão
statistical characteristics of a group or population such as age, gender, and education level
Responda
-
demographics
-
microenvironment
-
macro environment
-
input
Questão 73
Questão
the immediate environment surrounding a firm, includes suppliers, customers, rival, and the like
Responda
-
competitive environment
-
micro environment
-
macro environment
-
demographics
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