Questão 1
Questão
Which of the following is NOT one of the five disciplines of "the learning
organization"?
Responda
-
Mental models
-
Strategic thinking
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Personal mastery
-
Team learning
Questão 2
Questão
Knowing the steps to take when creating an Excel spreadsheet is an example of
what kind of knowledge?
Responda
-
Explicit knowledge
-
Tacit knowledge
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Intellectual knowledge
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Functional knowledge
Questão 3
Questão
Which of the following is NOT a principle of andragogy?
Responda
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Learners are dependent on the teacher.
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Learners are motivated intrinsically.
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Learners want to participate in the learning.
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Negative self-concept can be a barrier to learning.
Questão 4
Questão
Adaptive Character of Thought theory highlights three stages of learning. Which of
the following is NOT one of them?
Responda
-
Procedural knowledge
-
Declarative knowledge
-
Knowledge compilation
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Experiential knowledge
Questão 5
Questão
At what stage in the Instructional Systems Design Process would the unit quizzes of
a training program be developed?
Responda
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Needs analysis stage
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Evaluation stage
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Delivery stage
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Design stage
Questão 6
Questão
Which of the following is NOT considered when conducting a training needs
analysis?
Responda
-
The performance needs of the employee
-
The task requirements of the job
-
The return on investment of the training
-
The organization's strategic priorities
Questão 7
Questão
For a training objective to be complete, it includes a statement that describes the
learning outcome in terms of:
Responda
-
Performance, condition, criterion
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Knowledge, behaviour, impact
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Content, schedule, audience
-
Budget, location, evaluation
Questão 8
Questão
When delivering a workshop designed to update one's Excel spreadsheet skills,
how would you set up the room?
Responda
-
U-shape
-
Round tables
-
Classroom
-
Team seating
Questão 9
Questão
When training employees on complex machinery requiring a number of sequential
steps, which of the following learning methods should be used?
Responda
-
A whole-learning approach involving massed practice
-
A part-learning approach involving distributed practice
-
A part-learning approach involving massed practice
-
A whole-learning approach involving distributed practice
Questão 10
Questão
According to Kirkpatrick's hierarchical model of training evaluation, if you wanted
employees to use a new selling technique as a result of a training course, which
level of evaluation would you focus in?
Responda
-
Level 1 - Reaction
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Level 2 - Learning
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Level 3 - Behaviour
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Level 4 - Results
Questão 11
Questão
Which of the following is NOT a training delivery issue?
Responda
-
Participant fear
-
Instructor credibility
-
Quizzes
-
Seating arrangements
Questão 12
Questão
The first step in the preparation of delivering a training program is:
Questão 13
Questão
Which of the following defines job-related competencies?
Responda
-
Employee job-related assessments
-
Job-related knowledge, skills, and abilities
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Job-related performance criteria
-
Job-related responsibilities
Questão 14
Questão
Which four variables does the COMA model of training evaluation measure?
Responda
-
Cognitive Variables, Organizational Environment, Motivation, Attitudes
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Cognitive Variables, Openness to Learning, Methods of delivery, Aptitude
-
Classroom Set-up, Organization of Materials, Methods of Instruction,
Assessment of Participants' Reactions
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Content, Organization of Lessons, Materials, Attendance
Questão 15
Questão
What type of training evaluation measures the worthiness or effectiveness of a
training program?
Responda
-
Formative Evaluation
-
Reaction evaluation
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Descriptive evaluation
-
Summative evaluation
Questão 16
Questão
Which of the following learning organization characteristics refers to the images and
assumptions that people have about themselves and the world?
Responda
-
Systems Thinking
-
Mental Models
-
Personal Mastery
-
Shared Vision
Questão 17
Questão
All of the following are post-training initiatives used to enhance the transfer of
training EXCEPT:
Responda
-
Booster sessions
-
Debriefs
-
Feedback
-
Attentional advice
Questão 18
Questão
Groups of employees who share similar concerns and problems and meet regularly
to share their experiences and knowledge are called:
Responda
-
Communities of practice
-
Focus groups
-
Task forces
-
Self-directed teams