4090037
Descrição
Quiz por Katherine Stmart, atualizado more than 1 year ago
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Criado por Katherine Stmart
aproximadamente 9 anos atrás
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Questão 1
Questão
Which of the following is NOT a change agent function?
Responda
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acceptant function
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catalytic function
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regressive function
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confrontation function
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perspective function
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theory and principle function
Questão 2
Questão
Confrontational function tells the manager what to do to correct a given situation.
Responda
- True
- False
Questão 3
Questão
Using [blank_start]confrontational function[blank_end] challenges the manager's thinking processes and assumptions.
Responda
-
confrontational function
-
acceptant function
-
perspective function
-
theory and principle function
Questão 4
Questão
A [blank_start]change agent[blank_end] is a specialist in organization development and facilitates the change brought about by the innovation.
Responda
-
change agent
Questão 5
Questão
One of the first models of change was proposed by [blank_start]Kurt Lewin[blank_end] in 1951.
Responda
-
Kurt Lewin
Questão 6
Questão
Which of the following are a part of Lewin's stages of change?
Responda
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resolve dessonance
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refreezing
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consultation
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unfreezing
Questão 7
Questão
One disadvantage of an internal agent is that they are familiar with the organization and its history, subtle dynamics, secrets, and resources.
Responda
- True
- False
Questão 8
Questão
[blank_start]Internal change agents[blank_end] may have previous relationships with other organizations which could lead to accusations of bias.
Responda
-
Internal change agents
Questão 9
Questão
Which of the following are disadvantages of external change agents?
Responda
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provide a fresh outside view
-
does not have a history with client organization
-
may be strongly influenced by the viewpoint of the administrators
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can be expensive
Questão 10
Questão
By reflecting in its own processes and consequently revises them for improved performance an organization is conducting the process of [blank_start]organizational development[blank_end].
Responda
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organizational development
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