Questão 1
Questão
________________________ is a social and managerial process by which individuals and groups obtain what they need and want through creating and exchanging products and value with others.
Responda
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Marketing
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Production
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Supply
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Logistics
Questão 2
Questão
Which of the following elements get marketed?
Responda
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Goods
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Services
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Information
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All of the options
Questão 3
Questão
__________________ means the form that a human need takes as shaped by culture and individual personality.
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Demand
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Satisfaction
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Want
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Values
Questão 4
Questão
A ___________________________ markets the work it does or the cause it supports, instead of a product or service.
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Profit Organisation
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Non-profit Organisation
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Public Limited Company
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Private Limited Company
Questão 5
Questão
Which of he Marketing Mix "P's" function is Advertising, Personal Selling and Publicity?
Responda
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Promotion
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Product
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Place
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Price
Questão 6
Questão
The Marketing Mix - 'Place' - puts emphasis on which of the following examples?
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Luxury Motor Vehicles, Tailor-made holidays
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Convenience Stores, Coffee Shops
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Soap Powders, Furniture Retailers
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Discount Supermarkets, Low cost airlines
Questão 7
Questão
Metal, wood, and hard plastics are examples of _____________________________
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Perishable goods
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Non-durable goods
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Durable goods
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Intangible goods
Questão 8
Questão
Select the example showing Owned Goods services.
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Leasing auto, hotel room, office space, wedding items
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Personal advice, tutor, legal, accounting
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Consultancy services
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Auto or computer repairs, lawn care, home care
Questão 9
Questão
Enduring and complex relation exists in ____________________
Questão 10
Questão
Which of the following is a Micro-environmental factor?
Responda
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Demographic
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Supplier
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Economic
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Political
Questão 11
Questão
_________________ possess the nature of Positive and External , under SWOT Analysis.
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Strengths
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Weaknesses
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Opportunities
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Threats
Questão 12
Questão
Other than Manufacturer and Consumer, who is missing under Single Intermediary Channel?
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Supplier
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Government
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Logistics Company
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Retailer
Questão 13
Questão
_________________ is not an Intermediaries type.
Questão 14
Questão
Direct Competitors are defined as _________________________________________.
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Services or products that may appear at some point in the future, either as direct or indirect competitors.
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Businesses that offer similar services and products to you.
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No matter what kind of business you are in, you are trying to sell something to someone.
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Alternatives available to the consumers, that provide the same fundamental solution to the consumers' needs as yours does.
Questão 15
Questão
Find the Secondary Stakeholder from the following:
Responda
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Shareholders (Owners)
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Employees
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Regulatory Bodies
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Customers
Questão 16
Questão
_______________________ consists of factors that affect consumer purchasing power and spending patterns.
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Political analysis
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Socio-cultural analysis
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Legal analysis
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Economic analysis
Questão 17
Questão
________________________ is not a factor impacting the Natural environment.
Questão 18
Questão
_________________________________ is a Stage 1 of Marketing Planning Process.
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Conduct a marketing audit.
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Analyse and understand the corporate mission and objectives.
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Develop marketing objectives.
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Develop marketing strategies.
Questão 19
Questão
Which of the following is a 'pre-final' Phase of the Marketing Planning Process?
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Where are we now?
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Where could we be?
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How do we get there?
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Are we getting there?
Questão 20
Questão
_______________________ is a strategy of a Marketing Audit.
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Build core competencies
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Add customer value
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Use the 4 P's to satisfy customer wants and needs
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Use tools like SWOT, PEST (PESTLE) and Porter's 5 Forces Model
Questão 21
Questão
_______________ is a map to adding customer value (and getting value for the customer).
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Marketing Plan
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Strategic Plan
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Production Plan
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Corporate Strategies
Questão 22
Questão
Corporate Strategy focuses on _____________________________.
Questão 23
Questão
Implementing and executing the strategy is _____________________ of a corporate strategy development process.
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Phase 2
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Phase 3
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Phase 4
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Phase 5
Questão 24
Questão
A _____________________ is a statement of the organisation's purpose for existing, often identifying its customers, markets, products, technology, and values.
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Business Value
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Strategic Vision
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Business Goal
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Business Mission
Questão 25
Questão
Nike's business mission is _____________________
Responda
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To bring innovation and inspiration to every athlete in the world.
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To help people be healthy.
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To have our product in every home in the United States.
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To help people enjoy life, or offer an affordable solution to health care.
Questão 26
Questão
A _______________________ possesses the following characteristics: Single independent operation of a company, has its own competitors, one manager responsible for performance.
Questão 27
Questão
_______________________ is a strategic planning tool based on the philosophy that a product's market growth rate and market share are important in determining marketing strategy.
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SWOT Matrix
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PESTLE
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BCG Matrix
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TOWS Matrix
Questão 28
Questão
Under Portfolio Analysis tool, relative market share determines ___________________
Responda
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How quickly an industry or market is growing
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Will we invest more in it?
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Market strength
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How big is our company compared to the competition?
Questão 29
Questão
Under BCG Matrix - High stable earnings, high stable cash flow and invest strategies are own by ______________
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Cow
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Star
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Question marl
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Dog
Questão 30
Questão
GE Matrix - Classification of SBUs/products into nine cell matrix based on ____________________ and Business Strength
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Competition
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Market Attractiveness
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Sociopolitical
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Financial & Economic
Questão 31
Questão
Micro-environmental analysis is done by using ____________________________.
Questão 32
Questão
Evolution of keypad phones to smart phones is an example of ________________________
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Bargaining power of suppliers
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Threat of substitute products
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Bargaining power of buyers
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Threat of new entrants
Questão 33
Questão
Under Ansoff's Matrix, Diversification means _________________________.
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Developing new products for new markets.
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Pushing existing products in their current market segments.
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Developing new markets for existing products.
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Developing new products for the existing markets.
Questão 34
Questão
In the Marketing Planning Process, forecasts of expected results and creating alternative plans comes under ______________________.
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Goal setting
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Creating the marketing strategy
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Analysing the current situation
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Allocating marketing resources and monitoring
Questão 35
Questão
Which of the following is not a basic activity of a marketer?
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Market Segmentation
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Target Marketing
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Marketing Audit
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Market Positioning
Questão 36
Questão
Target Marketing is to _______________________________
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Identify bases for segmenting the market
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Develop positioning for target segments
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Develop a marketing mix for each segment
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Develop measure of segment attractiveness
Questão 37
Questão
In the construction engineering consultancy market - National government pursuing __________________
Responda
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Infrastructure projects worth billions of Dirhams
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Residential developments worth millions of Dirham
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Modifications worth thousands of Dirham
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None of the options mentioned
Questão 38
Questão
In segmentation - Are they young or old (or both)? Are they wealthy? Male or female? Families or single? Nationality? These are examples of _____________________
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Geographic
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Demographic
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Psychographic
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Behavioural
Questão 39
Questão
____________________ belongs to a situational factor for segmenting business markets.
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Location
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Technology
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Urgency
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Loyalty
Questão 40
Questão
ADAMS Principle - in this "M" stands for ____________________
Responda
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Manageable
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Monitoring
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Micro-Environment
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Measurable
Questão 41
Questão
Too much segmentation will lead to ___________________
Questão 42
Questão
Rolls Royce is an example of ___________________ strategy
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Selectively specialise in a number of segments
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Concentrate on a single segment
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Offer full market coverage
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Specialise in certain products that have value for multiple segments
Questão 43
Questão
Positioning is defined as ______________________________________
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The process of evaluating segments and focusing marketing efforts on a country, region or group of people that have significant potential to respond.
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Represents an effort to identify and categorise groups of customers and countries according to common characteristics.
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Locating a brand in consumers' minds over and against competitors in terms of attributes and benefits that the brand does and does not offer.
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It is the process of establishing standards, indicators, and measurements or performance, comparison, & evaluation.
Questão 44
Questão
Which of the Marketing Mix "P" answer the following: "How can we explain/communicate the offer? (P__________)?"
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Product
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Price
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Place
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Promotion
Questão 45
Questão
SMART - stands for ___________________________________
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Special, Motivating, Attractive, Rare, Timely
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Specific, Measurable, Accessible, Responsible, Targeting
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Special, Marketing, Attributable, Riskless, Targeting
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Specific, Measurable, Achievable, Realistic, Timely
Questão 46
Questão
Marketing Research planning starts with _______________________
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Define the marketing research problem and obectives
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Look at the range of existing (secondary) data
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Identify how to gather additional (primary) data
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Analyse the data
Questão 47
Questão
Census data is an example of __________________________
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Primary data
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Secondary data
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Continuous data
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Nominal data
Questão 48
Questão
Which of the following is not a Primary data source?
Responda
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Surveys
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Focus Groups
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Competitor Intelligence
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In-Depth Interviews
Questão 49
Questão
Beliefs and attitude is a _________________________ factor, which influences consumers behaviour.
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Personal
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Social
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Cultural
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Psychological
Questão 50
Questão
According to Henry Asael, __________________ model possess the nature High Involvement and few differences between brands.
Responda
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Dissonance reducing buying behaviour
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Habitual buying behaviour
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Complex buying behaviour
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Variety seeking buying behaviour
Questão 51
Questão
Which of the following roles does not exist in consumer buying behaviour, but is there in business buying behaviour?
Responda
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Initiators
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Gatekeepers
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Influencers
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Deciders
Questão 52
Questão
________________ endorse the decision (made by the decider) and authorise the buyer to make payment.
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User(s)
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Buyer(s)
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Approver(s)
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Gatekeeper(s)
Questão 53
Questão
Under three product levels, augmented products own the additional benefit of ___________________
Responda
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Brand name
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Quality level
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Packing
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Warranty
Questão 54
Questão
Taxi services is an example of ______________________ service issue.
Responda
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Intangibility
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Inseparability
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Variability
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Perishability
Questão 55
Questão
Early majority customers, rapid sales growth and revenues comes at which stage of the product life cycle?
Responda
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Decline
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Maturity
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Development
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Growth
Questão 56
Questão
Google Glass is an example of which stage of the product life cycle?
Responda
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Introduction
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Growth
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Maturity
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Decline
Questão 57
Questão
In marketing, the term 'product' refers to _________________
Responda
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Intangible items that cannot be seen, tasted or touched
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Is a broad concept that refers to anything that can be offered for use and consumption, in exchange for money or some other form of value
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Is limited in meaning to goods, services and ideas only.
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Never refers to such things as package design, brand name, or warranty
Questão 58
Questão
A process by which manufacturers and retailers help customers to differentiate between various offerings in a market. This is called:
Responda
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Diffusion
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Innovation
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Market Testing
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Branding