Questão 1
Questão
What type of security system enables hotels and restaurants to video-record activities such as robbery, shoplifting, and employee theft?
Questão 2
Questão
What security measure can motels implement to help maintain their guests’ safety outside the facility?
Questão 3
Questão
How can restaurant employees be helpful during a robbery?
Responda
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Be aggressive
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Be talkative
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Be observant
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Be sincere
Questão 4
Questão
Anticipation that Derek Jeter played in his last home game with the New York Yankees, massive outdoor celebrations and riots occurred on the streets right after the game, which caused traffic problems and safety issues. What type of emergency do these situations exemplify?
Responda
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Widespread power outages
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Toxic chemical emissions
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Civil disobedience
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Terrorist attack
Questão 5
Questão
To ensure security, the local hotel establishments should require all employees to display or wear which item on their clothing?
Questão 6
Questão
A hotel guest reports that someone stole money and jewelry from his/her room. Which of the following government agencies should the hotel employee contact?
Responda
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Local fire department
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Local police department
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Area convention bureau
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Area chamber-of-commerce
Questão 7
Questão
A hotel lobby has loose electrical wires coming out of a wall. What type of hazard does this situation exemplify?
Responda
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Precautionary
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Chemical
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Biological
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Safety
Questão 8
Questão
Why do hospitality and tourism businesses keep money and valuables locked in secure locations?
Responda
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To eliminate accidents
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To reduce the risk of theft
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To prevent natural disasters
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To avoid equipment hazards
Questão 9
Questão
What type of system will notify the police that a robbery is in progress without the robbers’ knowledge that a robbery is in progress at a hospitality or tourism business?
Responda
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Silent alarm
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Smoke alarm
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Manual locking system
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Automatic audio system
Questão 10
Questão
What is a primary reason why hospitality facilities develop emergency response procedures?
Responda
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To prevent emergency situations from occurring on the premises
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To increase guests’ awareness of potential security and safety issues
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To reduce the time it takes to train employees in first aid, CPR, and security
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To help lessen panic and reduce the risk of damage or injury during an emergency situation
Questão 11
Questão
What type of employees do coastal destinations hire to keep residents and visitors safe while they are on the beach and in the water?
Responda
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Firefighters
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Lifeguards
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Security guards
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Healthcare workers
Questão 12
Questão
What security measure do cruise ships provide guests that enable them to store their valuable items?
Responda
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Shipping container
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Safe deposit box
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Baggage claim center
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Lost and found center
Questão 13
Questão
What do hotels develop to help guests safely exit the property if a fire occurs?
Responda
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Blueprint
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Evacuation plan
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Check-out policy
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Surveillance plan
Questão 14
Questão
What happened in response to the terrorist attacks that occurred on September 11, 2001?
Responda
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Airports hired fewer security guards
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Airline travel substantially increased
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Airports hired ambassadors
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Airport security increased