5943793
Questão 1
Questão
________________ is made up of activities which add value to the products or services it provides.
Responda
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Value Chain
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Logistics
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Operations process
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Marketing and sales
Questão 2
Questão
The term_____________ broadly describes the set of all activities associated with the production of goods and services.
Responda
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Management
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Operations
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Procurement
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Strategy
Questão 3
Questão
________________ is the fundamental rethinking and redesign of existing processes and practices.
Responda
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Lean production
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Reengineering
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Soft Manufacturing
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Restructuring
Questão 4
Questão
The term _____________ denotes the process of converting or transforming resources into goods or services.
Responda
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Production
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Logistics
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Procurement
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Assembling
Questão 5
Questão
______________ is defined as doing things right.
Responda
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Effectiveness
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Maximisation
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Efficiency
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Accuracy
Questão 6
Questão
Which of these is a support activity?
Responda
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Operations
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Marketing & Sales
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Service
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Technology Development
Questão 7
Questão
______________converts (materials) inputs into outputs of greater economic value.
Responda
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Procurement
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Manufacturing
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Assembly
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Processing
Questão 8
Questão
In Japan in the late 1980s, a new approach was developed for managing manufacturing systems known as _____________________.
Responda
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Soft manufacturing
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Lean production
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Agile manufacturing
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Reengineering
Questão 9
Questão
A good strategy needs to be ________________ enough to allow for periodical realignments in response to changes in the external environment.
Responda
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Stable
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Firm
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Constant
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Flexible
Questão 10
Questão
Michael Porter proposed that manufacturing company value chain activities include Primary activities, Support activities and ________________.
Responda
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Firm infrastructure
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Technology development
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Margin
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Operations
Questão 11
Questão
A ______________ involves concentrating on a particular buyer group, geographic area or product/market segment and serving the needs of this segment better than competitors.
Responda
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Alliance strategy
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Cost leadership strategy
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Differentiation strategy
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Focus strategy
Questão 12
Questão
Which is the tool that is used to scan the external environment and properly assess the internal competencies of an organization?
Responda
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PESTLE analysis
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Porter's Five Forces Model
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SWOT analysis
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Triple bottom line
Questão 13
Questão
_________________ involves determining the organization’s overall goals.
Responda
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Marketing strategy
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Operation strategy
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Business strategy
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Corporate strategy
Questão 14
Questão
_______________ is joint ventures among international organizations to pool their complementary assets to achieve synergy.
Responda
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Alliance strategy
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Focus strategy
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Cost leadership strategy
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Differentiation strategy
Questão 15
Questão
Operations strategy ______________ is the process by which such long-range game plans are developed.
Responda
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Operation Strategy Implementation
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Operation Strategy Developing
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Operation Strategy Formulation
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Operation Strategy Forecasting
Questão 16
Questão
According to Gaither and Frazier _____________________ are the elements of an organisation that determine its strategic success or failure.
Responda
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Competitive Priorities
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Competitive Advantage
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Corporate strategy
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Employee morale
Questão 17
Questão
With a_________________, the organisation seeks to stand out within the industry in which it operates by being unique in some dimension(s) of value to customers.
Responda
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Differentiation strategy
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Cost leadership strategy
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Alliance strategy
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Focus strategy
Questão 18
Questão
______________________ is the process by which long range plans are put into action.
Responda
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Operation strategy formulation
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Operation strategy developing
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Operation strategy implementation
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Operation strategy forecasting
Questão 19
Questão
New products serve to provide growth opportunities and ____________for the organisation.
Responda
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Business values
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Corporate sustainability
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Corporate strategy
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Competitive advantage
Questão 20
Questão
A ___________can be seen as a process – a method of doing things.
Responda
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Service
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Product
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Operations
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Quality
Questão 21
Questão
A ___________ is a series of events or activities intended to produce a certain result for a customer, such as a physical product (hamburger).
Responda
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Supply Chain
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Process
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Value chain
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Management
Questão 22
Questão
The break- even point on a chart is where the contribution from the output volume produced by the alternative just meets the fixed cost, resulting in zero profit. In the above statement, contribution implies_______________
Responda
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Total revenue +Total variable costs
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Total revenue > Total variable costs
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Total revenue – Total variable costs
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Total revenue <Total variable costs
Questão 23
Questão
What does "AMT" stand for?
Responda
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Advanced Manufacturing Technology
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Automatic Manufacturing Technology
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Advanced Manufacturing Technique
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Automatic Manufacturing Technique
Questão 24
Questão
_____________ is defined as the transformation of knowledge into new products, processes and services [which] involves more than just science and technology.
Responda
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Invention
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Exposure
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Discovery
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Innovation
Questão 25
Questão
________________ is concerned with the replacement of human actions with technology that contains mechanical, pneumatic, hydraulic, electrical or electronic elements.
Responda
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Hybrid
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Semi-Automatic
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Automation
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Manual
Questão 26
Questão
What does ‘CAM’ stand for?
Responda
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Computer-aided Manufacturing
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Computer-aided Marketing
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Computer-aided Maintenance
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Computer-aided Management
Questão 27
Questão
________________ is a worldwide accepted certification for quality.
Responda
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ISO 14000
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ISO 9000
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ISO 26000
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ISO 31000
Questão 28
Questão
What is defined as meeting or exceeding customer requirements now and in the future?
Responda
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Demand
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Marketing
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Quality
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Supply
Questão 29
Questão
_________________ refers to the involvement of all employees in achieving customer satisfaction through continuous improvement activities, while at the same time continually decreasing real cost.
Responda
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Total Quality Management
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Cost Cutting
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Profit Maximisation
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Corporate Values
Questão 30
Questão
What do the initials of the PDCA cycle stand for?
Responda
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Plan, diagnose, conclude, act
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Plan, design, control, act
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Plan, design, control, assess
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Plan, Do, Check, Act
Questão 31
Questão
Inspection cost is an example for_______________________
Responda
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Internal failure costs
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Prevention costs
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Appraisal costs
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External failure costs
Questão 32
Questão
What does the term kaizen mean when applied to quality?
Responda
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Continuous improvement
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Quality is everyone's job
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The place where activity takes place
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Maintain a steady flow
Questão 33
Questão
According to Pareto analysis, __% of the problems is often due to __% of the causes.
Responda
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60, 40
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80, 20
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50, 50
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70, 30
Questão 34
Questão
_________________ is a quality control chart based on reducing the process variability to reduce the standard deviations.
Responda
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Seven Rule Run
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Times series model
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EWMA chart
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Six Sigma
Questão 35
Questão
Quantitative methods of forecasting include
Responda
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Sales force composite
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Exponential smoothing
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Jury of execution opinion
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Consumer market survey
Questão 36
Questão
Time series patterns that repeat themselves after a period of days or weeks are called
Responda
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Cycles
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Trend
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Random
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Seasonality
Questão 37
Questão
______________ is a systematic approach to creating and testing hypotheses about the market by gathering data using survey.
Responda
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Market segmentation
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Market research
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Market positioning
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Market intelligence
Questão 38
Questão
Which of the following is an example for internal factors affecting demand?
Responda
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Advertising
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Economy
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Competitor action
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Government regulation
Questão 39
Questão
The _______________ method involves making simple judgements based on factors, such as sales that were recorded or the amount of resources that were required yesterday.
Responda
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Moving average
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Exponential smoothing
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Naive forecasting
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Coefficient of correlation
Questão 40
Questão
Which of the following is NOT a time-series model?
Responda
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Exponential smoothing
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Naive approach
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Linear regression
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Moving average
Questão 41
Questão
Identify the formula for Little’s Law from the following.
Responda
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I=T+R
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I = TR
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I - T-R
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I = T/R
Questão 42
Questão
If forecasted demand = 35723, Safety stock=24000 and Stock in hand=20000.Calculate Planned production using the following formula: PP= (FD+ss-soh)
Responda
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33297
-
37923
-
32973
-
39723
Questão 43
Questão
In methods for making location decision _______________ refers to experience-based techniques for problem solving, learning, and discovery.
Responda
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Optimisation
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Simulation
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Heuristics
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Facility Layout
Questão 44
Questão
According to economic factors affecting the location of facilities, direct labour is an example for___________
Responda
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Operating costs
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Facility costs
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Transportation costs
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Planning costs
Questão 45
Questão
Breweries near source of water are a good example for which of the following dominant factors in manufacturing.
Responda
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Proximity to markets
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Quality of life
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Proximity to the parent company’s facilities
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Proximity to suppliers and resources
Questão 46
Questão
Group Layout is also known as_____________.
Responda
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Process layout
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Cellular layout
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Product layout
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Fixed-position layout
Questão 47
Questão
______________ Layouts combines elements of both a flexible flow and line flow, or elements of both a product and a process focus.
Responda
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Hybrid layouts
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Fixed-position Layout
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Group layout
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Product layout
Questão 48
Questão
________________ software and computer simulation software can be particularly helpful in analysing facility layouts.
Responda
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CAD
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SAP
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SPSS
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Oracle
Questão 49
Questão
What is known as dividing the work among the workstations so that each is working at maximum efficiency to match market demand for the products?
Responda
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Product line
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Segmentation
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Line of control
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Line balancing
Questão 50
Questão
Organisations that need the ability to provide a wide variety of services to customers with differing requirements usually use_______________ layout.
Responda
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Group
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Process
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Product
-
Hybrid
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