Question 1
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The art and science of organizing and labeling websites, intranets, online communities and software to support usability
Question 2
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A wireframing and interactive prototyping tool, available for both Windows and Mac.
Question 3
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Used for understanding the tasks and motivations of the user group for whom you are designing, user interviews may be formally scheduled, or just information chats
Question 4
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Evaluating a website or app and documenting usability flaws and other areas for improvement
Answer
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Heuristic review
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Low-fidelity prototype
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Responsive design
Question 5
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A quick and easy translation of high-level design concepts into tangible and testable artefacts, giving an indication of the direction that the product is heading
Answer
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Low-fidelity prototype
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Heuristic review
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Responsive design
Question 6
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Interviewing users in the location that they use the website or app, in order to understand their tasks and challenges
Answer
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Contextual enquiry
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Branding
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Card sorting
Question 7
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The process of creating and marketing a consistent idea or image of a product , so that it is recognizable by the public
Answer
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Branding
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Card sorting
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Contextual enquiry
Question 8
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A technique using either actual cards or software, whereby users generate an information hierarchy that can then form the basis of an information architecture or navigation menu
Answer
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Card sorting
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Branding
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Contextual enquiry
Question 9
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An holistic, visual representation of your users' interactions with your organization when zoomed right out (usually captured on a large canvas)
Answer
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Experience Map
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High-fidelity prototype
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Interaction design(IxD)
Question 10
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A prototype which is quite close to the final product, with lots of detail and a good indication of the final proposed aesthetics and functionality
Answer
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High-fidelity prototype
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Experience Map
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Interaction design(IxD)
Question 11
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It strives to create meaningful relationships between people and the products and services that they use
Answer
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Interaction design(IxD)
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High-fidelity prototype
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Experience Map
Question 12
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How many (quantity, not a numbering) section have we specified for UAR (Usability Aspect Report) for Expert Evaluation (Heuristic Evauation) ?
Question 13
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If you want to satisfy one-time shoppers needs what probably would be the best solution?
Question 14
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There are 4 types of in-person usability testing. Which one is NOT in the list ?
Answer
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Exploratory
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Comparison
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Authentication
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Assessment
Question 15
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The cognitive walkthrough mainly evaluates a product's ...
Answer
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learnability
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efficiency
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likeability
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utility
Question 16
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This shoppers are often gift-card recipients, gift-card buyers, or gift buyers. They may come with a goal in mind, such as a list of products that the gift recipient is interested in. They have no intentions to visit the site after the intial purchase. Who are they according to the e-commerce buyer types we have discussed?
Answer
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Browsers
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One-time shoppers
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Product Focused
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Bargain Hunters
Question 17
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Adam visit www.appiestore.com at least once a week to find discounts and sales. What type of e-commerce shoopers his behavior fits well?
Answer
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Researchers
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Product focused
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Browsers
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bargain hunters
Question 18
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Which structure describes User Stories in the best way.
Answer
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Who/what/why
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Who/why
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Who/what
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When/who/what
Question 19
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Homepage designs must do all of the following EXCEPT:
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Accommodate multiple stakeholders
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Follow and abide by all usability laws and guidelines.
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Contain all of the functionality a user is looking for.
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Appeal to any and all types of visitor
Question 20
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What are things that a homepage needs to convey and provide?
Question 21
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Respect users' willingness to stop the testing and leave. True or False?
Question 22
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What is horizontal prototype? Choose the more suitable answer
Question 23
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Post-test questionnaires(conducted after a usability test) are particularly useful for measuring -
Answer
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Participant satisfaction
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Safety
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Efficiency
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Learnability
Question 24
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What is story board?
Answer
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Scenario
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Screens of system using
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Sitemap
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Participant Screener
Question 25
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This diagrams help distinguish which departments or employees are responsible for each set of actions.
Answer
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Story Board
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State Machine
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Swimming Lane
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Use Case
Question 26
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Imagine you are designing a mobile application, called MedApp. And you are given two user personas. Define which one would be primary persona for application
Answer
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Amanda Cheng
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Helen Cheng
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Both
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Dr. Joseph McDonaid
Question 27
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An exploratory usability test is:__________.
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Performed at any point in the development life cycle when you want to compare two or more designs and establish which design is easier to use or learn
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Performed in the middle a development cycle and usually evaluates the usability of specific tasks or features
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Done at later stages of the development cycle in order to measure the usability of the product against usability standards or established benchmarks.
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Performed early in the development cycle as a way to examine the effectiveness of your preliminary design concepts.
Question 28
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A method that does not require human participants serving as test users is called...
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Thinking Aloud
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Heuristic Evaluation
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Rubin's comparison test.
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Cognetive Walkthrough
Question 29
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We can use paper prototype used for user testing
Question 30
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What is difference between low fidelity and high fidelity prototypes?
Question 31
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Designers are short in time to conduct in-person usability testing. What would be the best solution in this case ?
Answer
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Conduct Cognitive Walkthrough
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Don't conduct usability testing at all
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Conduct Remote Testing
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Conduct Heuristic Evaluation
Question 32
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How do you get to know the user in the usability engineering lifecycle ?
Question 33
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There are 5 main behavioural types of e-commerce shoppers, that we have discussed in our classes. Which is more likely to be non-existent one ?
Answer
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Wholesale buyer
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Researchers
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Product focused
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One-time users
Question 34
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On which level of pyramid of trust user gets answer on question Do I choose to use this site for this task? Is it better than other options?
Question 35
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According to Pyramid of Trust, established for web pages, on which level user ready to submit his personal information as like full name, address, phone number to create an account?
Question 36
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What is Assessment Usability Testing ?
Answer
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Test, which can also be referred to as a "summative" test, is done in the middle of a development cycle and usually evaluates the usability of specific tasks or features
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Test when you want to compare two or more designs and establish which design is easier to use or learn
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Test is a good way to examine the effectiveness of your preliminary design concepts.
Question 37
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Usability testing is a tool that allows you to?
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Decrease the number of help desk calls after implementation
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Discover usability issues before the product is developed or goes live
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All of given
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Provide and objective basis for making a decision on a design
Question 38
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What are more likely to be paper prototype advantages?
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Cheap and fast.
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Complete and cheap
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Easy to test.
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Precise and fast.
Question 39
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When preparing for usability testing, defining personal characteristics such as age, gender, education level, income level, behavior and familiarity with technology, is an example of?
Answer
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Determining whether an individual is a good fit for the usability study.
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Finding individuals who best represent the demographics of that audience.
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Creating a demographic profile for your target audience.
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Convincing an individual to participate in the usability study.
Question 40
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Which of human's cognitive process is important when we care about guiding the users through our interface ?
Answer
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Attention.
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Recognition.
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All are correct.
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Memory.
Question 41
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Having a sequence of screenshots available is enough for doing a heuristic evaluation. True or false?
Question 42
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Every research plan should:
Answer
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Specify inputs into the plan.
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Set expectations for the research plan.
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All of the given.
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Identify and profile the competition.
Question 43
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What does represent the lanes in swimming lane diagram?
Answer
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end of the story.
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different actors.
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decision making process.
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actions.
Question 44
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A wireframing and interactive prototyping tool, available for both Windows and Mac.
Answer
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Axure
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Design stage.
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Collaborative design.
Question 45
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The stage in a user-centred design process where ideas for potential solutions are captured and refined visually, based on the analysis and research performed in earlier stages
Answer
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Axure.
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Collaborative design.
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Design stage.
Question 46
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Inviting input from users, stakeholders and other project members.
Answer
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Collaborative design.
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Axure.
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Design stage.
Question 47
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A design approach that responds to the user's behavior and environment based on screen size, platform and orientation. The practise consists of a mix of flexible grids and layouts, images anf an intelligent use of CSS media queries
Answer
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Responsive design.
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Low-fidelity prototype.
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Heuristic review.
Question 48
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Observation techniques, task analysis, and other feedback methodologies which are used to focus on understanding user behaviours, need, and motivations
Answer
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User research.
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User journey.
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Usability test.
Question 49
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A user sits in front of your website or app and you have them perform tasks and think out loud while doing so.
Answer
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User research.
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User journey.
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Usability test.
Question 50
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The step by step journey that a user takes to reach their goal
Answer
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User journey.
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User research.
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Usability test
Question 51
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Recording your usability sessions
Answer
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Will make participants fell self-conscious because they know they are being recorded.
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Means you don't heave to pay close attention to the particapant during the usability sessions.
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Allows you to review your sessions more thoroughly after the sessions have been conducted.
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Requires you to have a usability lab
Question 52
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Who usually participates the Remote Usability Testing's?
Question 53
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This technique of interface evaluatin was developed by Jacob Nielsen
Answer
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Thinking Aloud Usability test.
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Remote unmoderated testing process
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Heuristic Evaluation.
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Microsoft Desirability toolkit.
Question 54
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'Field' research in HCI is?
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Mainly done in large, open agricultural aress.
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Done where people live or/and work
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Typically done in controlled laboratories.
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Uses only secondary or historical data.
Question 55
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Its show who does what and when in a process, using separate lanes for each participant or role in the process. They are similar to other process-flow and workflow diagrams.
Answer
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Sitemap.
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Story Board.
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Swimming Lane.
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GTN.
Question 56
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The biggest improvements in user experience come from gathering usability data as early as possible.True or false?
Question 57
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How does decision making step represented on swimming lane diagrams
Answer
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Line.
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Diamond
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Oval.
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Square.
Question 58
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One User has started the Usability Testing he/she cannot leave it. True or false?
Question 59
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A collage, either physical or digital, which is intended to communicate the visual style a direction is heading.
Answer
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Mood Board.
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Sitemap.
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Paper prototype
Question 60
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A complete list of all the pages available on a website.
Answer
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Mood Board.
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Paper prototype
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Sitemap.
Question 61
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A rough, often hand-sketched, drawing of a user interface, used in a usability test to gather feedback. Participants point to locations on the page that they would click, and screens are manually presented to the user based on the interactions they indicate.
Answer
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Mood Board.
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Paper prototype
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Sitemap.
Question 62
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Performing an audit or conducting user testing of competing websites and apps; writing a report that summarizes the competitive landscape.
Answer
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Competitor analysis
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Diary Study
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Contextual enquiry
Question 63
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Asking users to record their experiences and thoughts about a product or task in a journal over a set period of time.
Answer
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Competitor analysis
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Diary Study
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Contextual enquiry
Question 64
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A task for Assessment Usability testing task should be with hints to complete it. True or false?
Question 65
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No metaphor is perfect. True or false.
Question 66
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Once User has started the Usability Testing he/she cannot leave it. True or false?
Question 67
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Paper prototypes can be used to communicate ideas: between designers, developers, users and other stakeholders in the first stages of the user-centered design process. True or false?
Question 68
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A set of standards to ensure a consistent design and identity.
Answer
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Style Guide
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User Personas
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Workflow diagram
Question 69
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A fictitious identity that reflects one of the user groups for who you are designing
Answer
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Style Guide
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User Personas
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Workflow diagram
Question 70
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A graphical representation of activities and actions conducted by users of a system
Answer
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Workflow diagram
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User Personas
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Style Guide
Question 71
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The most countries read from left to right. True or False?
Question 72
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User is given the set of words to describe aesthetic design of web page. How is the kind of testing called?
Question 73
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In some online shops you can find features of comparison products. What type of e-commerce shoppers' needs were tried to satisfy?
Answer
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Browsers
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Product focused
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Bargain hunters
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Researchers
Question 74
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What is a Participant screener?
Answer
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End User Profile
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Testing Report
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Tasks for End User
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User Persona Profile
Question 75
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Its show an overall site design and top-down hierarchical view of its structure, done before the site is complete. Focuses primarily on flow, interactions, and transitions between pages.
Answer
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Sitemap
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Swimming Lane
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GTN
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Story Board
Question 76
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A tool inspired by the filmmaking industry, where a visual sequence of events is used to capture a user’s interactions with a product. Depending on the audience, it may be an extremely rough sketch, purely for crystallising your own ideas.
Answer
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Usability
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Storyboard
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Wireframe
Question 77
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A rough guide for the layout of a website or app, either done with pen and paper or with specific software
Answer
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Usability
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Wireframe
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Storyboard
Question 78
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Is the ease of use and learnability of an object, such as a book, software application, website, machine, tool or any object that a human interacts with.
Answer
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Usability
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Storyboard
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Wireframe