Question 1
Question
Which tool would you use for the following use case?
Launch a troubleshooting wizard from a button, at the end of which a knowledge article is created if it'd be helpful to other users.
Answer
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Process Builder
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Visual Workflow
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Workflow
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Approvals
Question 2
Question
Which tool would you use for the following use case?
When an opportunity has a discount of more than 40%, notify the CEO via email and request sign-off. Provide a way for the CEO to leave comments.
Answer
-
Process Builder
-
Visual Workflow
-
Workflow
-
Approvals
Question 3
Question
Which tool would you use for the following use case?
When an opportunity closes, automatically close all activities related to that opportunity and create a renewal opportunity.
Answer
-
Process Builder
-
Visual Workflow
-
Workflow
-
Approvals
Question 4
Question
Which tool would you use for the following use case?
As an account's expiration approaches, send recurring email notifications to the owner (2 weeks before, 1 week before, 3 days before, and 1 day before).
Answer
-
Process Builder
-
Visual Workflow
-
Workflow
-
Approvals
Question 5
Question
You can configure access to data at all of the following levels, except:
Answer
-
Organization
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Objects
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Page Layouts
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Records
Question 6
Question
You can secure data at the organization level, using all of these methods, except:
Answer
-
Limit Login IP addresses
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Limit Login Hours
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Set password policies
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Use hardware token
Question 7
Question
Which of these is not a method for controlling record-level access?
Question 8
Question
How can you control object level access? Pick 2.
Answer
-
Profiles
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Permission Sets
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Roles
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Groups
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OWD
Question 9
Question
What are the 4 Types of Publisher Actions?
Question 10
Question
What are the 3 types of access in an org?
Answer
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Object
-
Record
-
Field
-
All of the above
Question 11
Question
Where can a Standard Lightning Component be placed in the Lightning App Builder tool?
Choose one answer.
Answer
-
Canvas
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Console Layout
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Mini Page Layout
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Mobile Card
Question 12
Question
Universal Container's app builder needs to display an account's rating on all contacts related to that
account.Which formula is valid in a text formula field on the contact to display the appropriate value?
Choose 2 answers.
Answer
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CASE(Account.Rating, Hot, Hot, Warm, Warm, Cold, Cold, Not Rated)
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CASE(Account.Rating, "Hot", "Hot", "Warm", "Warm", "Cold", "Cold", "Not Rated")
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Account.Rating
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Text(Account.Rating)
Question 13
Question
Universal Containers has limited in-house development resources, but would like to support online
payment processing for its products.
What is the recommended solution to meet this requirement?
Choose one answer.
Answer
-
Configure pricebooks, products, and payment schedules to enable this capability.
-
Work with developers to develop custom code for payment processing.
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Configure Outbound Messaging to send a message to an external Payment Gateway.
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Install an AppExchange product to provide Payment Gateway processing.
Question 14
Question
Universal Containers needs to create a roll-up summary field on a custom object that counts the number
of related records on another custom object.
What type of field must exist before the roll-up summary can be created, and where should it be
located?
Choose one answer.
Answer
-
A lookup relationship field on the parent object
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A lookup relationship field on the child object.
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A master-detail relationship field on the parent object.
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A master-detail relationship field on the child object.
Question 15
Question
Universal Containers needs to set the record type for a converted lead's Account, Contact, and
Opportunity based on the user who is converting the lead. How can this be accomplished?
Choose one answer.
Answer
-
Set the default record types for each Profile for Account, Contact, and Opportunity to the desired
record type for converted records.
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Set the default record types for each Role for Account, Contact, and Opportunity to the desired
record type for converted records.
-
Set the master record types for each Profile for Account, Contact, and Opportunity to the desired
record type for converted records.
-
Set the master record types for each Role for Account, Contact, and Opportunity to the desired
record type for converted records
Question 16
Question
Which of these statements is true for Lightning Connect?
Answer
-
No external data is imported into your Salesforce org.
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External data is read in real time when you request it
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It can be used with any data source that supports OData 2.0.
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All of the above.
Question 17
Question
Which of these is NOT an appropriate use case for Lightning Connect?
Answer
-
You want to integrate external data without writing custom code.
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The external data is changing frequently.
-
You need to setup workflows and triggers for the external data.
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You only need real-time access to a small fraction of the external data.
Question 18
Question
In which of these scenarios is ETL a better choice than Lightning Connect?
Answer
-
You need to create or update the external data in addition to reading it.
-
You need the external data to follow the sharing rules defined for your organization.
-
You wan to generate reports and charts from the external data.
-
All of the above
Question 19
Question
Which of these is NOT true about external objects?
Answer
-
They integrate with Salesforce APIs, Apex, Visualforce, and Chatter.
-
They can be related to other objects.
-
You can use them in formula fields.
-
They are automatically viewable in the Salesforce1 mobile app.
Question 20
Question
Users can get Salesforce1 in all of the following ways except:
Answer
-
As a mobile browser app that runs in supported browsers.
-
As a downloadable app from Google Play.
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As a downloadable app from www.salesforce.com
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As a downloadable app from the Apple App Store.
Question 21
Question
The Salesforce1 user interface includes all of these key elements except:
Answer
-
Feed
-
Action bar
-
Navigation menu
-
Widgets page
-
Record view
Question 22
Question
When a user requests a report, what should you do?
Answer
-
Ask follow-up questions, to get all the requirements.
-
Document the user's requirements.
-
Map the users requirements to report criteria.
-
All of the above.
Question 23
Question
You can control access to report folders based on:
Answer
-
Permissions, roles, and public groups.
-
Public groups, organization-wide defaults, and IP restrictions.
-
Password settings, permissions, and user settings.
-
All of the above
Question 24
Question
When you specify a single running user of a dashboard, that user:
Answer
-
Is the only one who can post a snapshot of the dashboard to Chatter.
-
Determines which data is displayed on the dashboard, due to the user's security settings.
-
Must be the same person who created the report.
-
Must have the 'View All Data' permission.
Question 25
Question
Salesforce processes rules in what order?
Answer
-
Validation rules
Assignment rules
Auto-response rules
Workflow rules (with immediate actions)
Escalation rules
-
Validation rules
Assignment rules
Auto-response rules
Escalation rules
Workflow rules (with immediate actions)
Question 26
Question
All of the following are advantages of the Schema Builder except:
Answer
-
All object and field relationship details are available from one screen.
-
You can view fields and relationships for custom, but not standard objects.
-
Schema Builder shows details like field values, required fields, and how objects are related.
-
It's easy to build objects and fields directly from the Schema Builder, allowing you to visualize and change relationships with ease.
Question 27
Question
To create a custom object from the Schema Builder:
Answer
-
From the Objects tab, select New>Object.
-
From the Elements tab, drag Object onto the canvas.
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Right-click in the canvas and select 'New Object'.
Question 28
Question
To create a custom field from the Schema Builder:
Answer
-
From the Objects tab, select New > Field.
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In the canvas, right-click an object and select New Field.
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From the Elements tab, drag a field type onto the canvas.
Question 29
Question
To Leverage flows you need to:
Question 30
Question
What is true about a master detail relationship?
Answer
-
You can't convert it if there is a roll-up summary field.
-
Converting a look-up to master detail changes the OWD to Controlled by Parent.
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A look-up can be converted to a master detail if there are existing records with null values.
-
SF displays a waiting page after you request to change a master detail to a look-up or vice versa.