ROADHOUSE SA QUIZ

Description

Quiz of Server Assistant responsibilities
Casey Gass
Quiz by Casey Gass, updated more than 1 year ago
Casey Gass
Created by Casey Gass over 6 years ago
90
0

Resource summary

Question 1

Question
Hand cut [blank_start]steaks[blank_end], award winning fall off the bone [blank_start]ribs[blank_end], fresh baked [blank_start]bread[blank_end] served with honey cinnamon butter, made from scratch side items and [blank_start]dressings[blank_end], ice cold [blank_start]beer[blank_end], and legendary [blank_start]margaritas[blank_end]
Answer
  • steaks
  • ribs
  • bread
  • dressings
  • beer
  • margaritas

Question 2

Question
What is the first time guest program?
Answer
  • Be on your phone when assisting the new customer
  • Smile and wave. Smile and wave.
  • Tell them the Texas Roadhouse Story And notify a manager
  • Idk something else

Question 3

Question
Server Assistants should be able to: Assist [blank_start]guests[blank_end] with whatever they need. Assist [blank_start]severs[blank_end] with whatever they need. Clear and [blank_start]clean[blank_end] tables within [blank_start]30[blank_end]-[blank_start]45[blank_end] seconds. Keep service area [blank_start]cleaned[blank_end] and [blank_start]stocked[blank_end]. Exhibit [blank_start]teamwork[blank_end]. Work with updated to execute quick table turns. Run food. Recognize a first time guest and tell the [blank_start]story[blank_end]. Have fun and smile.
Answer
  • guests
  • severs
  • clean
  • 30
  • 45
  • cleaned
  • stocked
  • teamwork
  • story

Question 4

Question
How long should it take to clean a table?
Answer
  • 5-10 seconds
  • 20-35 seconds
  • 30-45 seconds
  • 1-2 minutes

Question 5

Question
Why is it important to keep the floors clean?
Answer
  • To keep a safe work environment and to keep a pleasant looking guest atmosphere
  • Because they say to do it
  • So it doesn’t smell like peanuts

Question 6

Question
How does prebussing make your job easier? It helps to [blank_start]remove[blank_end] items periodically so when the [blank_start]guests[blank_end] leave, the [blank_start]table[blank_end] can be finished within the allotted time.
Answer
  • remove
  • guests
  • table

Question 7

Question
Why is it important to show dishroom courtesy?
Answer
  • Because the dishwashers have spent time cleaning and sanitizing dishwater is that we can utilize it to create the ultimate customer experience, so they deserve respect.
  • You shouldn’t, they just wash dishes.
  • Because they say to do it.
Show full summary Hide full summary

Similar

Customer Service Quiz
Antonia Blankenberg
Understanding the Effects of Customer Service
Antonia Blankenberg
Dealing with Customer Concerns and Issues
Antonia Blankenberg
Risk Assessment in the Workplace
Antonia Blankenberg
Dealing with Customers
Antonia Blankenberg
Provide Service to Customers
nancy stokes
Defining Customer Service
Antonia Blankenberg
Customer Service in the Hospitality Sector
Jacob Lee
Handling Money
Antonia Blankenberg
Use the H.E.A.T. Method for Handling Customer Service
Dana Schunter
Customer Service Training
Jake Johnson