Question 1
Question
Effectiveness of marketing communications to change attitudes is an example of
Answer
-
Persuasion
-
Building credibility
-
Sleeper Effect
-
Hype
Question 2
Question
Consumers are now proactive in communications processes: Twitter, Internet, iPhone, Facebook
Question 3
Question
Consumers are active goal-directed and draw on mass media to satisfy needs
Question 4
Question
Same words by different people can have very different meanings. This is
Answer
-
source bias
-
source effects
-
buzz
Question 5
Question
Over time disliked sources can still get a message across effectively. Sometimes sources become irritating or disliked.
Answer
-
sleeper effect
-
persuasion
-
credibility
Question 6
Question
What is building credibility?
Answer
-
Sources perceived expertise, objectivity, or trustworthiness
-
Effectiveness of marketing communications to change attitudes
-
Source has required knowledge but source's willingness to convey it is compromised
Question 7
Question
____ is authentic message generated by customers
Question 8
Question
____ is inauthentic message generated by corporate propoganda
Question 9
Question
knowledge bias is when a source's knowledge about a topic is not accurate
Question 10
Question
source has required knowledge but source's willingness to convey is compromised is an example of
Answer
-
consumer beliefs
-
knowledge bias
-
reporting bias
Question 11
Question
______ is perceived social value of source
Answer
-
source attractiveness
-
halo effect
-
physically attractive
-
visual image
Question 12
Question
people who rank high on one dimension are assumed to excel at other dimensions is an example of
Answer
-
halo effect
-
source attractiveness
-
credibility
Question 13
Question
what are some examples of non-human endorsers
Question 14
Question
big emotional impact
Answer
-
visual images
-
verbal message
Question 15
Question
high-involvement situations
Answer
-
visual images
-
verbal message
Question 16
Question
Powerful description/graphics command attention and are strongly embedded in memory is called
Answer
-
comparative advertising
-
conventional ads
-
vividness
Question 17
Question
when an advertisement compares two but recognizable brands on specific attributes, this is called
Answer
-
comparative advertising
-
rational appeals
-
emotional appeals
Question 18
Question
many companies use an emotional strategy when consumers find no differences among brands
Question 19
Question
sexual appeals don't vary by country. Strong sexual imagery don't make consumers likely to buy a product
Question 20
Question
different cultures have different sense of humor. humorous ads get attention, they are a source of distraction and increase message acceptance
Question 21
Question
emphasize negative consequences that can occur unless a consumer changes behaviour attitude, it is common in social marketing.
Answer
-
fear appeals
-
sex appeal
-
humorous appeal
Question 22
Question
assumes that once consumers receive message they begin to process it is called?