CIPS AD2 Management

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Revision for LO2
david dearing
Quiz by david dearing, updated more than 1 year ago
david dearing
Created by david dearing almost 6 years ago
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Resource summary

Question 1

Question
The four management styles proposed by the Ashridge Management College are tell, sell, [blank_start]consult[blank_end] and join
Answer
  • consult
  • delegate
  • coach
  • laissez-faire

Question 2

Question
Which of the following styles of management will be suitable for making quick decisions?
Answer
  • Democratic
  • Autocratic
  • Laissez-faire
  • Country Club

Question 3

Question
The Hawthorne Studies were important because they showed that views of how managers behaved were a vital aspect of motivation and improved performance. Also, the research revealed the importance of [blank_start]informal[blank_end] work groups
Answer
  • informal
  • formal
  • large
  • small

Question 4

Question
The Hawthorne experiments were conducted in the 1920s by ..
Answer
  • Mayo
  • Taylor
  • Herzberg
  • Weber

Question 5

Question
What is the guiding principle of scientific management?
Answer
  • Experimentation
  • Fluid working relationships
  • Freedom of association
  • One best way to do a job

Question 6

Question
[blank_start]Bureaucracies[blank_end] are characterised by stability rather than change.
Answer
  • Bureaucracies
  • Closed systems
  • Open systems
  • Factories

Question 7

Question
Tannenbaum and Schmidt identified three forces that influnce the management/leadership style adopted as the forces in the [blank_start]situation[blank_end], the forces in the follower the forces in the leader.
Answer
  • situation
  • environment
  • organisation
  • task
  • team

Question 8

Question
Tannenbaum–Schmidt developed a model that sees leadership style as a continuum varying from leader-centred (autocratic) to subordinate-centred (democratic). How many leadership styles did they identify on this continuum?
Answer
  • 7
  • 6
  • 5
  • 4

Question 9

Question
Hersey and Blanchard Situational leadership model has 4 styles, they are...
Answer
  • Delegating,Participating, Selling, Telling
  • Democratic,Participating, Selling, Autocratic
  • Laissez-faire, Democratic, Autocratic, Paternalistic
  • Joining,Participating, Selling, Telling

Question 10

Question
The theory, developed by Paul Hersey and Kenneth Blanchard, is based on the [blank_start]’readiness’[blank_end] level of the people the leader is attempting to influence. Readiness is the extent to which followers have the ability and willingness to accomplish a specific task.
Answer
  • readiness
  • motivation
  • competence
  • skill

Question 11

Question
Which of the following is on of the FOUR scales on the Myers-Biggs personality inventory
Answer
  • Extraversion (E) - Introversion (I)
  • Dominance (D)- Influence(I)
  • People Orientated (P) - Task Orientated (T)
  • Neurotic (N)- Stable (S)

Question 12

Question
How many personality types are there in the Meyers Biggs Type Indicator (MBTI)?
Answer
  • 12
  • 16
  • 4
  • 5

Question 13

Question
Myers and Biggs proposed that there were four key dimensions that could be used to categorize people Three are listed below: Introversion vs. Extraversion Sensing vs. Intuition Thinking vs. Feeling Which of the following is the fourth key dimension?
Answer
  • Judging Vs. Perceiving
  • Assertiveness Vs Cooperation
  • Outgoing Vs Reserved
  • Task Focus Vs people focused

Question 14

Question
The MBTI instrument sorts for [blank_start]preferences[blank_end] and does not measure trait, ability, or character.
Answer
  • preferences
  • personality
  • competences
  • capabilities

Question 15

Question
To what does emotional intelligence refer?
Answer
  • How people view and understand the world.
  • How people view and understand themselves
  • How people view and understand others
  • How people view and understand themselves and others
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