Question 1
Question
Which two factors does the purpose of an organisation depend on?
Answer
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What the organisation does
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How long the organisation has been established
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How many customers the organisation has
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Who the organisation is serving
Question 2
Question
Which three things help organisations plan where they aim to be long-term, set out their purpose and define their outcomes?
Answer
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Aims
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Objectives
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Vision
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Data Protection policy
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Staff structure
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Financial reports
Question 3
Question
Aims and objectives help organisations by making their [blank_start]purpose[blank_end] clear.
Answer
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purpose
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staff structure
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financial plan
Question 4
Question
An organisation's mission statement defines the purpose of the organisation and, in turn, what it does and who it serves. True or false?
Question 5
Question
An organisation's vision is its long-term plan; where it intends to be in a certain amount of time.
Question 6
Question
Which four of these are visions and which three are mission statements?
Answer
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Vision
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Mission
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Vision
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Mission
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Vision
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Mission
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Vision
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Mission
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Vision
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Mission
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Vision
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Mission
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Vision
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Mission
Question 7
Question
An organisation's values represent what it stands for.
Question 8
Question
Aims and objectives aren't important - they don't talk about organisations' purposes or what they want to achieve. True or false?
Question 9
Question
What are aims also known as?
Answer
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Statements of intent
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Plan of attack
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Master plan
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Objectives
Question 10
Question
Objectives should be specific statements that define [blank_start]measurable outcomes[blank_end]
Answer
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measurable outcomes
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organisations' plans
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organisations' purposes
Question 11
Question
Market forces, changes in policies/regulations, supply chains and international and global markets could all affect an organisation. True or false?
Question 12
Question
Inflation, the labour market, financial market and global market are all covered by the wider economy. True or false?
Question 13
Question
What is inflation?
Question 14
Question
How does inflation affect an organisation? Pick the correct option
Question 15
Question
The labour market is part of the wider economy. If there are changes to this market, what could the negative effects be for an organisation?
Answer
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Reducing the availability of adequately qualified staff and therefore increasing the cost of recruiting; encouraging existing staff to move to other, more favourable organisations
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Increasing the availability of adequately qualified staff and therefore decreasing the cost of recruiting; encouraging existing staff to remain with the organisation
Question 16
Question
How does the financial market impact on organisations? What does it affect? Pick any/all that apply.
Question 17
Question
The international and global market can impact on organisations at any time. One way it could impact is through climate issues, e.g. if a hurricane destroyed crops crucial to an organisation's trade or made it impossible to transport these crops.
Question 18
Question
A PESTLE analysis looks at these six factors:
- [blank_start]Political[blank_end]
- [blank_start]Economic[blank_end]
- [blank_start]Social[blank_end]
- [blank_start]Technological[blank_end]
- [blank_start]Legal[blank_end]
- [blank_start]Environmental[blank_end]
Answer
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Political
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Personal
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Private
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Equal
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Economic
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Expensive
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Sudden
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Strategic
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Social
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Technological
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Time-consuming
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Transparent
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Legal
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Limiting
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Lengthy
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Extensive
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Environmental/Ethical
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Energising
Question 19
Question
Legislatory changes or tax increases/decreases are knock-on effects of the political environment
Question 20
Question
A PESTLE analysis is used by organisations to track the enviroment they operate in.
Question 21
Question
Do PESTLE analyses help organisations to look at what influences the way they operate?