Question 1
Question
[blank_start]Horizontal[blank_end] [blank_start]Matching[blank_end] is where the staff from different departments of the workplace are all working towards a common [blank_start]corporate[blank_end] [blank_start]objective[blank_end]. They all work across one [blank_start]subsidiary[blank_end] [blank_start]level[blank_end]
Answer
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Horizontal Matching
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Matching
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corporate
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objective
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subsidiary
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level
Question 2
Question
[blank_start]Vertical[blank_end] [blank_start]Matching[blank_end] is the policy which surrounds the staff being matched all through the business ([blank_start]down[blank_end] the structure). This could relate to regional, national, and international managers all working towards the same [blank_start]objective[blank_end].
Answer
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Vertical
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Matching
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down
-
objective
Question 3
Question
What two of these could be HR Objectives that would relate to a real world situation?
Question 4
Question
The [blank_start]Contractual[blank_end] Fringe: This is where a company [blank_start]outsources[blank_end] its non critical work to an organisation which is not central to its operations.
Question 5
Question
[blank_start]Flexible[blank_end] Workers: The [blank_start]contingent[blank_end] workforce which compromises of [blank_start]temporary[blank_end] or [blank_start]part[blank_end]-time workers. These people are brought in to fill lower skilled jobs, that aren't essential to the business
Answer
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Flexible
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contingent
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temporary
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part
Question 6
Question
The advantages of a [blank_start]flexible[blank_end] workforce are that the [blank_start]structure[blank_end] will be able to cope with changes to the workplace environment. Another benefit of this is that workers do not work many hours meaning that the [blank_start]labour[blank_end] costs will be much lower than a [blank_start]full[blank_end] time employee. Lastly, the organisation is more [blank_start]efficient[blank_end] as your full time staff can focus of their jobs.
Answer
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flexible
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in-flexible
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structure
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workers
-
company
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labour
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work
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operational
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full
-
part
-
efficient
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intagible
-
organised
Question 7
Question
What quality is pivotal to a organisations staff in order to keep them motivated and happy?
Question 8
Question
[blank_start]Maslow's[blank_end] theory of [blank_start]motivation[blank_end] suggests that employees have a hierarchy of needs. This model is important when discussing [blank_start]motivation[blank_end], because physical needs need to be met before they can reach [blank_start]self[blank_end] [blank_start]actualisation[blank_end]. This hierarchy has 4 points, [blank_start]Physical[blank_end] needs, [blank_start]safety[blank_end], [blank_start]Love[blank_end], and [blank_start]Esteem[blank_end].
Answer
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Maslow's
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motivation
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motivation
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self
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actualisation
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Physical
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safety
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Love
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Esteem
Question 9
Question
What is Industrial Democracy?
Question 10
Question
True or False? A trade union is a pressure group associated which represents the needs and wants of the employees working in a specific organisation.
Question 11
Question
A method that [blank_start]Trade[blank_end] Union's use to negotiate terms is called [blank_start]collective[blank_end] [blank_start]bargaining[blank_end]. This is where the Trade Union negotiates with employees over the terms of their pay, and then proceeds to negotiate with the company.
Answer
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Trade
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collective
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bargaining
Question 12
Question
Name the characteristics of a CENTRALISED Structure?
Answer
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A Tall Structure with many opportunities for progression. Their span of control is narrow as the decision making is kept to senior management at the top end.
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A Flat Structure with a short span of control. Control is kept to local managers, and usually delegate tasks down the chain of command due to its short structure.
Question 13
Question
[blank_start]Hard[blank_end] HRM takes the view that employees are essential to a business functioning. Under this approach, many people adopt the stance that [blank_start]efficiency[blank_end] is achieved through the use of employees. This method analyses the need of employees in the [blank_start]present[blank_end] and [blank_start]future[blank_end] markets for the business
Answer
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Hard
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efficiency
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present
-
future
Question 14
Question
[blank_start]Soft[blank_end] HRM focuses on [blank_start]motivational[blank_end] strategies in order to achieve an employees [blank_start]optimum[blank_end] performance levels. This is a [blank_start]democratic[blank_end] style of management which allows employees to [blank_start]voice[blank_end] their concerns and is known for a high level of employee [blank_start]involvement[blank_end].
Answer
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Soft
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motivational
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optimum
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democratic
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voice
-
involvement
Question 15
Question
The Five Stages of Workforce Planning Are:
1. [blank_start]Corporate Objective[blank_end] - What is your business aiming for?
2. The [blank_start]Short/Medium Or Long Term / Timescale[blank_end] - How long will this target last ? Will there be a change in objectives?
3. [blank_start]Future Demand[blank_end] - Is there any [blank_start]predicted[blank_end] demand?
4. [blank_start]Potential Workfoce[blank_end] - Comparing what you have with what you could have ([blank_start]Social Exchange[blank_end] Theory)
5. [blank_start]Future Market[blank_end] - What is the market going to be like in the future?
6. [blank_start]Workforce Plan[blank_end] - Develop A Plan based on your findings.
Question 16
Question
What is industrial action?
Answer
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This is when staff take unauthorised leave in order to raise concerns about their pay. This could consist of a strike, overtime ban or a go-slow.
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When staff decide that the directors are doing wrong and form a blockade outside the companies doors.
Question 17
Question
[blank_start]ACAS[blank_end] is an organisation which is an [blank_start]arbitrator[blank_end] conciliation and [blank_start]advisory[blank_end] service which gives employees advice on organisation and [blank_start]disciplinary[blank_end] proceedings such as taking the employer to court.
Answer
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ACAS
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arbitrator
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advisory
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disciplinary
Question 18
Question
Employers Want;
1. [blank_start]Increased Productivity[blank_end]
2. [blank_start]Cost Efficiency[blank_end]
3. [blank_start]Profit Maximisation[blank_end]
4. [blank_start]Improved Quality[blank_end]
5. [blank_start]Flexible Workforce[blank_end]
6. [blank_start]Technological advances[blank_end] to benefit the company
Answer
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Increased Productivity
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Cost Efficiency
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Profit Maximisation
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Improved Quality
-
Flexible Workforce
-
Technological advances
Question 19
Question
Employees Want;
1. [blank_start]High Rates Of Pay[blank_end]
2. [blank_start]Better Employment Terms[blank_end]
3. [blank_start]Job Security[blank_end]
4. [blank_start]Fair & Equal Treatment[blank_end]
5. [blank_start]Safe Working Conditions[blank_end]
Answer
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High Rates Of Pay
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Better Employment Terms
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Job Security
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Fair & Equal Treatment
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Safe Working Conditions
Question 20
Question
You can avoid industrial actions by [blank_start]communicating[blank_end] with the employees, which would benefit the company as you would avoid going on strike. You could create a [blank_start]No Strike Agreement[blank_end], which is where all employees are [blank_start]prevented[blank_end] from going on strike.
Answer
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communicating
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No Strike Agreement
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prevented