Intro to Hospitality - Chapter 2

Description

Review questions from chapter 2 of Hospitality Today 7th Edition
spencer.ellis96
Quiz by spencer.ellis96, updated more than 1 year ago
spencer.ellis96
Created by spencer.ellis96 almost 9 years ago
184
2

Resource summary

Question 1

Question
What are some economic and social trends that are affecting travel and tourism?
Answer
  • The amount of leisure time is growing
  • The population is decreasing
  • Many households have one income-earner
  • Sustainable tourism is being embraced

Question 2

Question
One way to define the size of the travel and tourism industry is to add up the amount of money spent on goods and services by travelers.
Answer
  • True
  • False

Question 3

Question
What is the multiplier effect?
Answer
  • The hidden damages tourism has on a community
  • Research that classifies people's behaviors based on their lifestyles
  • The amount of people who come to a business based on a special promotion
  • The hidden or indirect benefits of travel and tourism to a community

Question 4

Question
The travel and tourism industries are interrelated and count on a mutual dependency.
Answer
  • True
  • False

Question 5

Question
Which of the following is NOT a reason people travel?
Answer
  • To gain knowledge
  • For health purposes
  • For social or cultural reasons
  • To avoid government detection

Question 6

Question
Why might psychographic research be more useful to a business than demographic information?
Answer
  • It can help a hotel decide what amenities to offer to guests in a particular resort
  • It provides information on how old the guests are
  • It isn't useful
  • None of the above

Question 7

Question
Which of the following are ways the travel and tourism industry can affect communities?
Answer
  • They bring money and jobs to communities
  • They increase the cost of living for residents
  • They increase pollution in communities
  • All of the above
Show full summary Hide full summary

Similar

Customer Service Quiz
Antonia Blankenberg
Intro to Hospitality - Chapter 1
spencer.ellis96
Food and Health Safety Introduction
Andrew Burke
Understanding the Effects of Customer Service
Antonia Blankenberg
Food Safety
Andrew Burke
Food and Health Safety Flashcards
Andrew Burke
Dealing with Customer Concerns and Issues
Antonia Blankenberg
Risk Assessment in the Workplace
Antonia Blankenberg
Dealing with Customers
Antonia Blankenberg
Provide Service to Customers
nancy stokes
Defining Customer Service
Antonia Blankenberg