4471209
Description
Quiz by Laura Stoesz, updated more than 1 year ago
|
Created by Laura Stoesz
over 8 years ago
|
|
Question 1
Question
Which of the following are communication styles? Select all that apply.
Answer
-
Assertive
-
Submissive
-
Decided
-
Aggressive
-
Passive
Question 2
Question
Which communication style is considered best?
Answer
-
Aggressive
-
Passive
-
Assertive
Question 3
Question
Identify three elements of the Assertive communication style.
Answer
-
Compromises
-
Consults
-
Confident
-
Active listener
-
Collaborative
-
Negotiates
Question 4
Question
Identify three elements of the Passive communication style.
Answer
-
Timid
-
Ancillary
-
Apologetic
-
Silent
-
Indirect
-
Coy
Question 5
Question
Identify three elements of the Aggressive communication style.
Answer
-
Intimidates
-
Condescending
-
Interrupts
-
Interferes
-
Sarcastic
-
Threatens
Question 6
Question
When is passive communication appropriate?
Answer
-
When issues are minor
-
When dealing with conflict
-
When it's impossible to change an individual's opinion
-
When pushing the issue would cause bigger problems
-
All of the above
Question 7
Question
It's appropriate to use an aggressive communication style in an emergency situation.
Answer
- True
- False
Question 8
Question
Which communication style is appropriate when there's no time for collaboration?
Answer
-
Passive
-
Aggressive
-
Assertive
Question 9
Question
Which is the correct definition of content bias?
Answer
-
Selectively listening to components, not accepting the true situations as communicated
-
Preconceived idea of the messenger, the intention or the topic
Question 10
Question
Which is the correct definition of messenger bias?
Answer
-
Selectively listening to components, not accepting the true situations as communicated
-
Preconceived idea of the messenger, the intention or the topic
Question 11
Question
Select the ways in which humor impacts a situation.
Answer
-
Humor can break down negative emotions
-
Humor can put tense situations at ease
-
Humor can insult participants
-
All of the above
Want to create your own Quizzes for free with GoConqr? Learn more.