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MGMT 319 EXAM 1

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chapter 1-5
stevensae
Quiz by stevensae, updated more than 1 year ago
stevensae
Created by stevensae over 8 years ago
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Resource summary

Question 1

Question
Pre-industrial & Pre- bureaucratic
Answer
  • ERA 1
  • ERA 2
  • ERA 3
  • ERA 4

Question 2

Question
orgs are small and run by single person who employed family and friends.
Answer
  • ERA 1
  • ERA 2
  • ERA 3
  • ERA 4

Question 3

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era of great man theory and traits theories
Answer
  • ERA 1
  • ERA 2
  • ERA 3
  • ERA 4

Question 4

Question
The great man theory suggests that leadership traits could only be inherited.
Answer
  • True
  • False

Question 5

Question
The traits theory suggests that specific traits or characteristics possessed by an individual made them distinguishable from non-leaders.
Answer
  • True
  • False

Question 6

Question
Emergence of Hierarchy and Bureaucracy
Answer
  • ERA 1
  • ERA 2
  • ERA 3
  • ERA 4

Question 7

Question
The world is still stable but organizations are beginning to grow therefore requiring orgs to require rules and standard procedures to ensure that activities are performed efficiently and effectively.
Answer
  • ERA 1
  • ERA 2
  • ERA 3
  • ERA 4

Question 8

Question
in era 2 the hierarchies of authority caused chaos within organizations and made workers less efficient
Answer
  • True
  • False

Question 9

Question
Rise of "rational manager" who directs and controls using an impersonal approach
Answer
  • ERA 1
  • ERA 2
  • ERA 3
  • ERA 4

Question 10

Question
Era where employees weren't expected to think for themselves but rather do what they are told, follow rules and procedures, and accomplish specific tasks
Answer
  • ERA 1
  • ERA 2
  • ERA 3
  • ERA 4

Question 11

Question
ERA 2 managers were concerned with the big picture rather than details
Answer
  • True
  • False

Question 12

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Era where contingency and behavior theories emerged
Answer
  • ERA 1
  • ERA 2
  • ERA 3
  • ERA 4

Question 13

Question
contingency theories:
Answer
  • Leaders can analyze their situation and tailor their behavior to improve leadership effectiveness
  • looked at the fact that not all behaviors are appropriate for every situation
  • involved situational theories
  • emphasized that leadership cannot be understood in a vacuum
  • leaders' behavior correlated with leadership effectiveness or ineffectiveness
  • suggest that traits are only inherited and cannot be learned or adjusted

Question 14

Question
Behavior theories:
Answer
  • Leaders' behavior correlated with leadership effectiveness or ineffectiveness
  • First time it was looked at as "anyone can be a leader" not just those who had certain traits
  • inherited traits lead to leadership behaviors
  • involve situational theories
  • suggest that any behavior can be appropriate for every situation

Question 15

Question
The world is no longer stable and techniques of rational management are no longer successful.
Answer
  • ERA 1
  • ERA 2
  • ERA 3
  • ERA 4

Question 16

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ERA 3 began a confusing time for leaders
Answer
  • True
  • False

Question 17

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emergence of knowledge work and emphasis on horizontal collaboration
Answer
  • ERA 1
  • ERA 2
  • ERA 3
  • ERA 4

Question 18

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Influence theories emerged and leader influence was very important because of the need to change organizational structure and cultures
Answer
  • ERA 1
  • ERA 2
  • ERA 3
  • ERA 4

Question 19

Question
Leadership shifted from one person being in charge to being shared among team leaders. Members with the most expertise or knowledge on the matter at hand took on leadership roles.
Answer
  • ERA 1
  • ERA 2
  • ERA 3
  • ERA 4

Question 20

Question
influence theories
Answer
  • examined the influence between leaders and followers
  • charismatic leadership emerged which meant leaders could influence based on their qualities or personality.
  • suggest that followers were not easily influenced and were skeptical of change
  • state that followers were beginning to have bigger influence on leaders.

Question 21

Question
digital, mobile, social media age
Answer
  • ERA 1
  • ERA 2
  • ERA 3
  • ERA 4

Question 22

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Emergence of "agile" leaders who made the leap to giving up control in the traditional sense
Answer
  • ERA 1
  • ERA 2
  • ERA 3
  • ERA 4

Question 23

Question
Leaders emphasized relationships and networks. They were influencing through vision, meaning, purpose, and values rather than management, authority, and control
Answer
  • ERA 1
  • ERA 2
  • ERA 3
  • ERA 4

Question 24

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rational leadership theories
Answer
  • leaders used rational structure to control followers
  • leaders were not accepting of these theories because they didn't want to lose control.
  • era 3
  • era 4
  • focused on how leaders and followers interact and influence one another
  • transformational & servant leaders

Question 25

Question
Phenomenon where individuals can't advance further because of a mismatch between job needs and their personal skills and qualities
Answer
  • Firing
  • Laying off
  • Derailment

Question 26

Question
5 fatal flaws that cause derailment
Answer
  • Performance problems
  • Problems with relationships
  • Difficulty changing
  • Difficulty building and leading a team
  • Too narrow management experience
  • Unwillingness to adapt
  • Inability to work efficiently
  • Failing to see the big picture

Question 27

Question
4 types of leader behavior
Answer
  • democratic
  • autocratic
  • bureaucratic
  • task-oriented
  • people-oriented
  • structured
  • laid back

Question 28

Question
characteristics of people-oriented leadership behavior
Answer
  • focus on human needs to subordinates
  • positive and respectful
  • supportive and facilitate interaction
  • define goals for employees
  • trustworthy and encouraging
  • accepting and compassionate
  • check progress and work quality
  • creates hostility among workers

Question 29

Question
characteristics of task-oriented leadership behavior
Answer
  • leaders direct activities toward efficiency, cost cutting, and scheduling
  • Goal emphasis and work facilitation
  • Acknowledge accomplishments
  • Set performance expectations and evaluate performance
  • coordinate activities and plan use of resources
  • facilitate interaction
  • leader delegates authority

Question 30

Question
Autocratic leader behavior:
Answer
  • leaders who tend to centralize authority and derive power from position, control of rewards and coercion
  • leader who delegates authority to others, encourages participation, relies on subordinates knowledge for task completion, and depend on subordinate respect for influence
  • Tends to create hostility among group members/employees
  • workers perform even in the absence of the leader
  • group members characterize leadership experience by positive feelings

Question 31

Question
democratic leadership behavior
Answer
  • a leader who delegates authority to others, encourages participation, relies on subordinates’ knowledge for completion of tasks, and depends on subordinate respect for influence
  • a leader who tends to centralize authority and derive power from position, control of rewards and coercion
  • creates hostility among group members/employees
  • group members perform even in absence of leader
  • group members characterize leadership experience with positive feelings

Question 32

Question
people-oriented and task-oriented behaviors exist autonomously of one another but a leader can display both democratic and autocratic leadership styles simultaneously
Answer
  • True
  • False
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