What is often a positive result of accepting responsibility for a poor decision?
Answer
The reinforcement of skeptical attitudes
The control of opinions of others
The demonstration of self-importance
The gain of respect of others
Question 2
Question
After Porter realized that he processed an order incorrectly, he waited too long to correct the problem. As a result, an incorrect item was shipped to the customer. Now, the customer will need to ship the item back to the warehouse, and Porter's company will need to pay extra charges to have the product returned. What does this situation illustrate?
Answer
Customers are likely to be very angry when employees make mistakes.
Employees should tell their supervisors about all problems as soon as they occur.
The company has unrealistic expectations about Porter’s ability to perform his job.
The decisions and actions of an employee can negatively impact others.
Question 3
Question
An entrepreneur considers the location and financial needs of a business venture during which process?
Answer
Distribution
Controlling
Implementation
Planning
Question 4
Question
When planning for her new business, Janine allocates two percent of the estimated annual sales of her company to web and newspaper advertising. Janine is developing which document?
Answer
A promotional budget
A sales report
A competitive analysis
A publicity plan
Question 5
Question
Which is an operational issue that entrepreneurs must consider when planning their businesses?
Answer
Source of financing
Target market
Production process
Direct competitors
Question 6
Question
Which is a tool that an entrepreneur develops to project sales for a new business venture?