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Human Resources Exam

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Human Resources Quiz on Human Resources Exam , created by lady acuna on 16/06/2017.
lady acuna
Quiz by lady acuna, updated more than 1 year ago
lady acuna
Created by lady acuna over 7 years ago
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Resource summary

Question 1

Question
There are many laws and regulations that affect both HRM practices and the employment relationship
Answer
  • True
  • False

Question 2

Question
HRM is responsible for people-related issues as well as employment related legal compliance
Answer
  • True
  • False

Question 3

Question
Aligning the HRM strategy, policies, and activities with the business strategy is essential to effective HRM
Answer
  • True
  • False

Question 4

Question
Line managers are usually part of the HR Department
Answer
  • True
  • False

Question 5

Question
Competitive advantages involves a company making products and services different enough that consumers will pay more for them a. True
Answer
  • True
  • False

Question 6

Question
Each company has a different way of managing its employees that is most appropriate given its unique context
Answer
  • True
  • False

Question 7

Question
At any point in time, some parts of an organization may be facing a shortage of employee talent, while others may have a surplus
Answer
  • True
  • False

Question 8

Question
Employment laws have limited effect on HR practices in the United States
Answer
  • True
  • False

Question 9

Question
Organizational cultural has little effect on how employees operate on day o day basis
Answer
  • True
  • False

Question 10

Question
Managing virtual teams is more challenging than physically Co-located T.
Answer
  • True
  • False

Question 11

Question
In today’s era, contingent labor is a growing segment in the workforce composition. Which of the following are not considered to be contingent laborers
Answer
  • Contractors
  • Contingent Laborers
  • Outsourced Employees
  • Full time workers

Question 12

Question
Which of the following is a benefit that is not mandated by law
Answer
  • Social Security
  • Worker’s Compensation
  • Paid time off
  • Family and Medical Leave

Question 13

Question
Ryan is expanding his business into another countries. He has a computer and has access to people across the world. As he expands his business, ____ is likely to become a central component to his business strategy
Answer
  • Technology
  • Offshoring
  • Globalization
  • Outsourcing

Question 14

Question
Hiring an external vendor for a task rather than doing it internally is called
Answer
  • Outsourcing
  • Insourcing
  • Resourcing
  • Telesourcing

Question 15

Question
Which HRM function helps in improving an organization’s overall capability to meet changing business needs by developing its employee skills
Answer
  • Recruiting
  • Hiring
  • Managing
  • Training

Question 16

Question
Staffing, Performance management, training, and development, and compensation, and benefits are function of
Answer
  • Human Resources Management
  • Strategic Planning Management
  • International Relation Management
  • Employee Changes Management

Question 17

Question
Which Primary HR activity ensures that employees have the necessary knowledge, skills and abilities to effectively perform their task and duties
Answer
  • Managing employee attitudes and behaviors
  • Managing Employee Competencies
  • Work Design
  • Workforce Planning

Question 18

Question
What type of management involves- aligning employees objective and behaviors with firm’s goals and strategies, assessing, employee past and current behavior and providing suggestions for improvement
Answer
  • Change Management
  • Performance Management
  • Strategic Management
  • Succession Management

Question 19

Question
One of the HR Practices under managing employee attitudes and behaviors is
Answer
  • Recruitment and Selection
  • Training and Development
  • Workforce Planning
  • Performance Management

Question 20

Question
20. Making sure that the HR practices and activities address the HR challenges that organizations face is referred to as
Answer
  • Internal Alignment
  • External Alignment
  • Environmental Influences
  • Organizational Demands

Question 21

Question
Even the best HR practices if implemented poorly or incorrectly may cause more harm than good
Answer
  • True
  • False

Question 22

Question
HR internal alignment is more important than aligning HR activities and practices with the environmental influences.
Answer
  • True
  • False

Question 23

Question
A business strategy is how an organization will compete in a particular market.
Answer
  • True
  • False

Question 24

Question
Culture and HRM work together to influence employees’ performance and behaviors.
Answer
  • True
  • False

Question 25

Question
Perceptions of the processes used to make employment decisions, allocate rewards or resolve disputes is called distributive justice
Answer
  • True
  • False

Question 26

Question
Telecommuting employees are required to work the traditional 9:00 AM -5:00 PM job timings
Answer
  • True
  • False

Question 27

Question
Ethics is the standard of moral behaviors that defines socially acceptable behaviors that are right as opposed to being wrong.
Answer
  • True
  • False

Question 28

Question
It is usually quite clear to employees when ethics are being violated in an organization. Therefore, organizations do not need an articulated code of ethics.
Answer
  • True
  • False

Question 29

Question
In the U.S and other western countries, the workforce is aging due to low fertility rates.
Answer
  • True
  • False

Question 30

Question
Small organizations usually have more resources, which enable them to offer better salaries than large organizations.
Answer
  • True
  • False

Question 31

Question
All of the following are organizational demands except
Answer
  • Organizational Characteristics
  • Technology
  • Organizational Culture

Question 32

Question
cost leadership strategy focuses on
Answer
  • Running the organization efficiently.
  • Employee creativity.
  • Collaboration with competitors to lower costs.
  • Having a wide focus for employees to reduce labor cost.

Question 33

Question
What are the four broad types of organizational culture?
Answer
  • Administrative, Bureaucratic, Consensual, Competitive
  • Entrepreneurial, Bureaucratic, Consensual, Competitive
  • Administrative, Bureaucratic, Consensual, Directorial
  • Entrepreneurial, Bureaucratic, Consensual, Directorial

Question 34

Question
A psychological contract
Answer
  • Describes how employees should be paid.
  • Is the perceived obligation that employees believe their employers owe them.
  • Is the perceptions that managers have about their employees.
  • Is the rational side of how employees view the relationship with their company.

Question 35

Question
hich of the following statements best explains the term “labor force”?
Answer
  • All the permanent employees of an organization
  • All the people willing and able to work in a particular country
  • All the people who have contracts to work at the company
  • All the adult members of a population

Question 36

Question
Though Ford Motors standardizes its products across countries, it also tries to adapt to each country’s customer preferences. This strategy is an example of a _____________________.
Answer
  • Domestic strategy.
  • Global strategy.
  • Transnational strategy.
  • Multinational strategy.

Question 37

Question
What is it called when companies show concern for the common good and the value of human dignity?
Answer
  • Corporate Social Accountability.
  • Corporate Social Responsibility.
  • Community Social Responsibility.
  • Community Social Accountability.

Question 38

Question
What is causing an increasing trend of diversity?
Answer
  • Retired workers are rejoining the labor force.
  • More women are joining the labor force.
  • Increase in immigration to the United States.
  • All of the above.

Question 39

Question
Which dimension describes the degree to which people in a country prefer to act as individuals or as members of groups?
Answer
  • Individualism/Collectivism.
  • Power Distance (high/low)
  • Uncertainty avoidance (high/low)
  • Masculinity/Femininity

Question 40

Question
Smaller organizations tend to have
Answer
  • Flexible job descriptions as compared to larger organizations.
  • Abundance of resources as compared to larger organizations.
  • High formality of the HR function as compared to larger organizations.
  • Competitive salaries and benefits as compared to larger organizations.

Question 41

Question
Emplo\yment laws and regulations exist because organizations typically have more power than employees do.
Answer
  • True
  • False

Question 42

Question
The EEOC is responsible for developing guidelines and overseeing compliance with executive orders.
Answer
  • True
  • False

Question 43

Question
National origin and disability can never be used as BFOQs.
Answer
  • True
  • False

Question 44

Question
The Equal Pay Act allows for difference in pay because of different levels of performance.
Answer
  • True
  • False

Question 45

Question
Reasonable accommodation means that an employer is required to take reasonable steps to accommodate a disability, unless it would cause undue hardship to the employer.
Answer
  • True
  • False

Question 46

Question
Disparate treatment occurs if an organization makes an employment decision based on the applicant’s race, religion, national origin, color, sex, disability, or age were different.
Answer
  • True
  • False

Question 47

Question
U.S. residents working abroad for a U.S. company are not covered by Title VII of the Civil Rights Act.
Answer
  • True
  • False

Question 48

Question
Affirmative action requires that employers establish hiring goals to reach predefined quotas of various demographic groups, and then provide evidence that they met those goals.
Answer
  • True
  • False

Question 49

Question
Companies use the INS Form I-9 to document that their employees have a legal right to work in the United States.
Answer
  • True
  • False

Question 50

Question
50. Under employment-at-will, an employee has a right to quit his/her job at any point in time and employers has the right to terminate an employee for no reason or any reaso
Answer
  • True
  • False

Question 51

Question
Employment decisions/ actions that are not job-related, objective or merit-based are considered to be __________ discrimination.
Answer
  • Power.
  • Authoritative.
  • Rational.
  • Unfair

Question 52

Question
What does EEO stand for?
Answer
  • Equivalent Employment Opportunity
  • Equal Employment Operation
  • Equal Employment Opportunity
  • Equivalent Employment Operation

Question 53

Question
Janice, Ian, Peter, and Andrew all applied for a job as the Maintenance Supervisor at a manufacturing plant. Janice had the most experience and met all of the qualifications for the job. However, she was turned down for the job. Peter, who had three years’ lesser experience than Janice was hired. Janice can make a prima facie case of
Answer
  • Disparate Treatment.
  • Disparate Impact.
  • Hostile Environment.
  • Sexual Harassment.

Question 54

Question
An example of disparate (adverse) impact would be
Answer
  • Hiring only women without children when men with and without children are hired.
  • Refusing to promote a male employee because the hiring manager thinks that his mannerisms are too feminine and would turn off his male clients and cohorts
  • Using a selection test that always results in only men being selected for the job.
  • Using a selection test that results in considerably more men being selected than women.

Question 55

Question
Over the past six months, Omar was being subjected to frequent comments about his religion by his co-workers. He had asked them to stop and even reported them to his supervisor (who did nothing). Omar is experiencing a _______________________________ work situation.
Answer
  • Disparate Impact
  • Hostile Environment
  • Retaliation
  • Mixed Motive

Question 56

Question
Which act guarantee equal opportunity for individuals with disabilities or perceived as having disabilities?
Answer
  • National Labor Relations Act of 1935
  • Fair Labor Standards Act of 1938
  • Equal Pay Act of 1963
  • The Americans with Disabilities Act (ADA) of 1990

Question 57

Question
Resolving EEO complaints by using an arbitrator or mediator is known as
Answer
  • Alternative Labor Resolution
  • Equal Opportunity Conciliation Compliance
  • Federal Complaint Compliance
  • Alternative Dispute Resolution

Question 58

Question
White firefighters in Boston claim that minorities with lower than minimum required test scores were hired. They are charging that they have been the victims of discrimination. This type of discrimination is known as
Answer
  • Reverse Discrimination
  • Disparate Selection Discrimination
  • Reverse Preference Discrimination
  • No type of discrimination addresses this issue

Question 59

Question
Jorge has worked for a company for five years as a full time employee. He and his wife are adopting a child. Your company has 80 employees in the location where Jorge works. Under the Family and Medical Leave Act, Jorge is eligible for
Answer
  • Leave only if you have a specific company policy that provides leave for adoptions.
  • Up to 12 weeks of unpaid leave if he requests prior approval.
  • Up to 12 weeks of paid leave if he requests prior approval.
  • Leave only if he has unused vacation and sick days.

Question 60

Question
An employer has fired John after two months of his absence. His absence was due to his recall to serve in the National Guard for at least six months. The employer might have violated which of the following acts?
Answer
  • Uniformed Services Employment and Reemployment Act
  • Fair Labor Standards Act
  • Family and Medical Leave Act
  • Vietnam Era Veterans Readjustment Assistance Act

Question 61

Question
When designing a job, it is important to consider how the job will add value to the organization’s processes.
Answer
  • True
  • False

Question 62

Question
In most companies, motivational and efficient job designs can be maximized simultaneously.
Answer
  • True
  • False

Question 63

Question
Cross-training is training employees in more than one job, in other words to build multiple skills.
Answer
  • True
  • False

Question 64

Question
Job descriptions are contained in the job specifications
Answer
  • True
  • False

Question 65

Question
The primary goal of conducting a job analysis exercise is to identify the performance expectations in the job and the specific competencies that are necessary for effective performance.
Answer
  • True
  • False

Question 66

Question
The Position Analysis Questionnaire focuses on the functional categories that are applicable to all jobs.
Answer
  • True
  • False

Question 67

Question
Flextime is the term used to describe the time in which employees could pursue non job-related projects.
Answer
  • True
  • False

Question 68

Question
Telecommuting is becoming less common as some major organizations are abandoning this employment practice.
Answer
  • True
  • False

Question 69

Question
In developed countries, companies experience success by implementing the motivational tactics during job design.
Answer
  • True
  • False

Question 70

Question
Employee stress at any level is never a good thing.
Answer
  • True
  • False

Question 71

Question
___________ is the process of determining the tasks and responsibilities that employees in a particular job are expected to perform, as well as how they need to interact with their coworkers to realize these contributions.
Answer
  • Job Analysis
  • Job Design
  • Job Characteristics
  • Job Specialization

Question 72

Question
Henry has a narrow scope in his job and does a few specific tasks as part of a larger production process. According to the job characteristics model for job design, which dimension is he likely experiencing as low?
Answer
  • Skill Variety
  • Task Significance
  • Task Identity
  • Autonomy

Question 73

Question
The efficiency approach for job design focuses on
Answer
  • Simplifying job tasks
  • Motivating employees
  • Increasing autonomy at the job
  • Increasing the variety of skills needed for a job

Question 74

Question
____________ builds on the job characteristics's model dimension of ______________ to modify the job itself.
Answer
  • Job enrichment, Feedback
  • Empowerment, Autonomy
  • Empowerment, Task Identity
  • Job Enrichment, Autonomy

Question 75

Question
__________ is the degree to which the job entails a variety of activities, enabling the worker to use different skills and talents.
Answer
  • Task Significance
  • Skill Variety
  • Task Identity
  • Autonomy

Question 76

Question
_________ teams are usually made up of different members from all over the organization. Their specific task is to address a problem or solve a particular business issue.
Answer
  • Parallel
  • Work
  • Virtual
  • Self-managed

Question 77

Question
A __________ is a written description of the duties and responsibilities of the job itself.
Answer
  • Job Description
  • Task Analysis
  • Job Task
  • Task Statement

Question 78

Question
If you are creating a new job and do not want to start from scratch, the best source of information to use at early stages of the job analysis would be
Answer
  • Observation and diaries
  • Interviews
  • Questionnaires
  • O*NET

Question 79

Question
Companies that focus on autonomy and empowerment are likely pursuing a(n)
Answer
  • Cost-leadership Strategy
  • Differentiation Strategy
  • Productivity Strategy
  • Balanced approach of cost-leadership, differentiation, and productivity strategies

Question 80

Question
From a legal perspective, especially considering the Americans with Disabilities Act, it is critical that one outcome of job analysis is
Answer
  • The identification of all duties to be performed for success on the job.
  • The identification of marginal duties to ensure that candidates can do most of, not all, the duties
  • The identification of marginal duties to make sure they are not included in the job description
  • The identification of the essential duties to ensure that candidates can do those particular duties

Question 81

Question
Labor shortage is when the supply of labor is greater than the demand
Answer
  • True
  • False

Question 82

Question
The labor supply is the number and types of employees the company needs to meet its current and future strategic objectives
Answer
  • True
  • False

Question 83

Question
A transition matrix can be useful in preparing workforce demands for the future.
Answer
  • True
  • False

Question 84

Question
The goal of succession management is to have an effective pipeline of qualified people, especially for key jobs.
Answer
  • True
  • False

Question 85

Question
It is usually beneficial to hire older workers since they need no training
Answer
  • True
  • False

Question 86

Question
Technology has led to both - an increase and a decrease in the level of skills needed to perform new jobs.
Answer
  • True
  • False

Question 87

Question
There is not a wide variance in unemployment rates in different countries, as most companies are global.
Answer
  • True
  • False

Question 88

Question
It is clear when workers are employees and not independent contractors
Answer
  • True
  • False

Question 89

Question
When an employer discharges an employee due to poor performance, misconduct or reorganization, it is called voluntary turnover.
Answer
  • True
  • False

Question 90

Question
A tactic to address labor shortage is outsourcing, which involves transferring work such as payroll, cafeteria and maintenance to other companies.
Answer
  • True
  • False

Question 91

Question
______________ can help organizations in planning potential replacements for higher positions and identifying skills needed for success at these positions
Answer
  • Transfer Plans
  • Succession Plans
  • Transition Matrices
  • Replacement Plans

Question 92

Question
92. Using the transition matrix below, what is the labor surplus or labor shortage of supervisors to maintain the 2015 levels? 2016 2015 Manager Supervisor Employee exit 10 mangers 5 2 0 3 30 supervisors 5 20 0 5 100 employees 0 30 60 10
Answer
  • A surplus of 2 supervisors.
  • A surplus of 22 supervisors.
  • A shortage of 10 supervisors.
  • No shortage or surplus

Question 93

Question
Estimate the number of employees that will be needed in 2016 to achieve the productivity output, with the given productivity ratio. (Check values from the table below) Year ProductivityOutput per month Number of Employees Productivity Ratio 2011 500 11 45.45 2012 550 11 50 2013 600 13 46.15 2014 600 12 50 2015 650 13 50 2016 (To be estimated) 700 ????? 50
Answer
  • The company will need 12 employees
  • The company will need 13 employees
  • The company will need 14 employees
  • The company will need 15 employees

Question 94

Question
To be prepared for a potential labor shortage, a company can increase its ________________, in order to have employees with multiple skills who can fill requisite areas within the company.
Answer
  • Numerical flexibility
  • Functional flexibility
  • Employee retention
  • Newly hired employees

Question 95

Question
Which of the following labor surplus tactics is likely to be the fastest in helping companies address their labor surplus needs?
Answer
  • Layoffs
  • Attrition
  • Hiring Freezes
  • Overtime work

Question 96

Question
Which piece of legislation states that - employees must be informed in advance when a plant is shutting down?
Answer
  • OFCCP
  • WARN
  • ADA
  • FMLA

Question 97

Question
Akean is classified as an independent contractor by the company he works for. He is not informed on - what or how to do his work. Which dimension is supported to illustrate that he is an independent contractor?
Answer
  • Behavioral control
  • Financial control
  • Contractual Relationship
  • All of the above

Question 98

Question
Employee movements include/s:
Answer
  • All of the above
  • Promotions
  • Transfers
  • Demotions

Question 99

Question
Which of the following can be categorized a tactic for labor shortage
Answer
  • Attrition
  • Early Retirement
  • Retention
  • Pay Reduction

Question 100

Question
Why do organizations conduct downsizing and layoffs?
Answer
  • Mergers & Acquisitions
  • Revenue or market share loss
  • New organizational structure
  • All of the Above
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