Zusammenfassung der Ressource
Negotiating for Mutual Advantage
- Aims
- define negotiation
- explain the three-phase negotiating model: planning
phase, negotiating phase, consolidation phase.
- establish your own assertiveness and
ability in a negotiating situation
- Objectives
- identify negotiating occasions
- set negotiation objectives
- research the background
to a negotiation
- select and use trading
currencies
- present bids and offers
- bargain and settle
- consolidate agreements
- manage the stress and
strains of negotiations
- recognise your own assertiveness and
ability in a negotiating situation
- Defining negotiation
- A negotiation = two or
more people/parties
coming together to
reach an agreement
- The agreement should be for
mutual benefit
- Importance of negotiations
- Why do we need to negotiate?
- The need to be assertive
- Assertiveness skills
- How to be an effective communicator
- Why be assertive?
- Aggressive
- talk too loudly
- say too much
- generally overreact
with the situation
- Passive
- stay silent
- hold back on
what you really
want to say
- hold back on
what you really
want to do.
- Rights and Beliefs
- Where do general
rights come from?
- Laws of the land and employment
- Political system (democracy)
- Your own experience
- General Rights in assertiveness
- Job rights
- Rights and beliefs in aggression
and non-assertion
- Aggressive behaviour
- Non-assertive (passive) behaviour
- Rights and responsibilities