Zusammenfassung der Ressource
NEGOTIATION
- WHAT IS NEGOTIATION
- is the method that use to settle up differences
- is an open process for two parties to find an acceptable solution to a complicated conflict
- why do we negotiation?
- to find out what other wants.
- to preserve the value of that we have achieved.
- how do you negotiate?
- decide on your break-even point.
- Process of negotiation
- preparation
- discussion
- clarification of goal
- negotiate towards win - win situation
- agreement
- implementation of course of action