Zusammenfassung der Ressource
Business Letter
- Effective form of communication on a
company.
- 5 C: Concist, Courteus, Clear, Complete,
Correct.
- Parts of a business letter
- Letterhead
- The Date
- Reference Line
- The Inside Adress
- The complementary
closing
- The message
- The Salutation
- The Signature
- The initals
- Extra Copies
- Enclosures
- Types of abusiness letter
- Quotation Letter
- Order Letters
- Acknowledgment
Letters
- Refusal Letters
- Complaint Letters
- Adjustment letters