Zusammenfassung der Ressource
Listening Skills
- Types of Listening
- Active
- Selective
- Emphatic
- Ignoring
- How to Listen?
- Be silent
- Show interest
- Empathize
- Ask questions
- Maintain eye contact
- Practice listening
- Listen creatively
- Stages
- Hearing
- Focus on mesage
- Comprehending and interpreting
- Analyzing and valuating
- Responding
- Remembering