Zusammenfassung der Ressource
Uses of ICT in
the Catering
Industry 1.13
- Reservation systems-
- A customer can ring or email a
central reservation number/email
address and a room can be booked
for any hotel in the group.
- Can book a
room anywhere
in that group
- A customer can
email or ring a central
reservation address
or number
- Used by
Hotel
Groups
- Management system-
- Room reservation, guest billing, guest history.
- Used for room
reservations
- And guest history
- And guest billing
- Events
Management
- Computers
used when
planning,
organising and
running large
events
- Data used can be stored
and used in simular future
events
- Electronic point of sale (EPOS)-
- A number of machines are linked to a central computer. Guests can order from the bar, restaurant or shop.
All transactions are passed through a central computer for bills to be generated automatically.
- Electronic Point
Of Sale
- A number
of
machines
linked to a
central
computer
- Then bills are
generated
automatically
- Customers can order from
different sections of the
establishment (bar, restaurant)
- All
transactions
passed to the
central
computer
- Stock control system-
- These hold details of suppliers. They
generate orders automatically when stock
level fall
- Holds details of
suppliers
- Hold detailed
records of
stock issued
and current
prices of stock
held
- Generate orders
automatically
when stock levels
fall
- Food and beverage management systems-
- A database of recipes, quantities
needed , ingredients codes etc.
- Big database of
recipes, quantities
needed
- Ingredient codes
and also tax
codes
- Dietary analysis programs-
- Nutritional analysis of menus, recipes and ingredients.
- Nutritional Analysis
Programmes
- Companies can
include nutritional
information on
menus
- People on
special diets
(hospital
patients)