CH10 - Intercultural Conflict

Beschreibung

Quiz am CH10 - Intercultural Conflict, erstellt von Justin Banks am 20/08/2014.
Justin Banks
Quiz von Justin Banks, aktualisiert more than 1 year ago
Justin Banks
Erstellt von Justin Banks vor mehr als 10 Jahre
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Zusammenfassung der Ressource

Frage 1

Frage
Face refers to a person's sense of favorable self-worth or self-image experienced during communicative situations.
Antworten
  • True
  • False

Frage 2

Frage
Individualists become frustrated during conflict when their counterparts are unwilling to address the conflict openly and honestly.
Antworten
  • True
  • False

Frage 3

Frage
To the collectivist, conflict is closely related to the goals or outcomes. Conflict is “end” oriented, in that the collectivist seeks to achieve something.
Antworten
  • True
  • False

Frage 4

Frage
The person who tries to balance both self-face and other-face needs takes on an accommodating style. This person would probably use a “give-and-take” approach and might propose some middle ground for resolving the conflict.
Antworten
  • True
  • False

Frage 5

Frage
Facework refers to the communicative strategies employed to manage one's own face or to support or challenge another's face. Facework can be employed to initiate, manage, or terminate conflict.
Antworten
  • True
  • False

Frage 6

Frage
Research has shown that collectivists tend to prefer facework behaviors that defend the self-face or confront the other.
Antworten
  • True
  • False

Frage 7

Frage
In Kim's Model of Intercultural Conflict, the macro or societal level of intercultural conflict includes factors that probably are out of the control of the interactants.
Antworten
  • True
  • False

Frage 8

Frage
Most intercultural conflict involves a certain degree of ethnocentric perceptions and judgments.
Antworten
  • True
  • False

Frage 9

Frage
Collectivists tend to prefer other-face strategies such as avoiding the conflict, seeking a third party, or giving in to the other.
Antworten
  • True
  • False

Frage 10

Frage
In low-context cultures, such as the United States, individuals are more likely to separate the conflict issue from the persons involved.
Antworten
  • True
  • False

Frage 11

Frage
Which of the following is not a part of the micro level of Kim's Model of Intercultural Conflict?
Antworten
  • Cognitive simplicity/rigidity
  • In-group bias
  • Insecurity/frustration
  • Dialectal differences

Frage 12

Frage
The intermediary level of Kim's Model of Intercultural Conflict refers to:
Antworten
  • Defined outside cultural mediators
  • The actual location and context of the conflict
  • The status of the interactants involved
  • None of the above

Frage 13

Frage
Which of the following best defines facework?
Antworten
  • The communicative strategies employed to manage one's own face or to support or challenge another's face
  • The communicative strategies employed to attack an opponent's dominant communication style
  • The communicative strategies employed to attack an opponent's integrating style
  • The communicative strategies employed to define one's face

Frage 14

Frage
One's conflict interaction style is based on two communication dimensions, including:
Antworten
  • Integrating and accommodating
  • Avoiding and dominating
  • Self-face need and other-face need
  • Mutual face-need and interface-need

Frage 15

Frage
During intercultural conflict, in general, individualists tend to use more ________ styles
Antworten
  • dominating
  • integrative
  • avoiding
  • obliging

Frage 16

Frage
During intercultural conflict, in general, collectivists tend to use more ___________ styles than individualists.
Antworten
  • integrating
  • dominating
  • acommodating
  • confrontational

Frage 17

Frage
A dominating communication conflict style is associated with a:
Antworten
  • High self-face concern and a low other self-concern
  • High self-face concern and a high other-face concern
  • Low self-face concern and a low other face
  • Low self-face concern and a high other-face concern

Frage 18

Frage
An avoiding communication conflict style is associated with a:
Antworten
  • High self-face concern and a low other self-concern
  • High self-face concern and a high other-face concern
  • Low self-face concern and a low other face concern
  • Low self-face concern and a high other-face concern

Frage 19

Frage
An integrating communication conflict style is associated with a:
Antworten
  • High self-face concern and a low other self-concern
  • High self-face concern and a high other-face concern
  • Low self-face concern and a low other face concern
  • Low self-face concern and a high other-face concern

Frage 20

Frage
An obliging communication conflict style is associated with a:
Antworten
  • High self-face concern and a low other self-concern
  • High self-face concern and a high other-face concern
  • Low self-face concern and a low other face concern
  • Low self-face concern and a high other-face concern

Frage 21

Frage
Persons in low context cultures, in general, prefer:
Antworten
  • Direct communication about the conflict
  • Indirect communication about the conflict
  • Self-face communication about the conflict
  • Other-face communication about the conflict

Frage 22

Frage
Persons in high context cultures, in general, prefer:
Antworten
  • Direct communication about the conflict
  • Indirect communication about the conflict
  • Self-face communication about the conflict
  • Other-face communication about the conflict
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