8776717
Beschreibung
Quiz von william Hoover, aktualisiert more than 1 year ago
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Erstellt von william Hoover
vor mehr als 7 Jahre
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Frage 1
Frage
A written outline or list of steps needed to perform a specific task or function is called a
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Procedure
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Policy
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Job Description
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Job Template
Frage 2
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Staffing requirements vary between Central Service departments and are influenced by all of the following except:
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Services Provided
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Hours of operation
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Skills required to provide services
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Current Hourly Wages
Frage 3
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The purpose of CS departmental record keeping is
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To check for process errors
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To provide workload information for budgeting
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To collect data to ensure PI forms are complete
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To collect data to document a history of what has occurred
Frage 4
Frage
Policies and procedures may impact more than one department
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True
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False
Frage 5
Frage
These decisions are easiest to make
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Time management decisions
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Programmed Decisions
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Non-Programmed Decisions
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Prioritization Decisions
Frage 6
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Conflict management style must be adjusted to different types of employees
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True
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False
Frage 7
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When a new task or activity is added to work duties efforts should be made to
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Obtain the approval of all customer department managers
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Ensure it achieves efficiency without sacrificing quality
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Increase productivity and speed to make time to accomplish it
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Delete other job responsibilities
Frage 8
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A scheduling tool used to determine the number of labor hours required for each postilion and each shift to meet processing requirements while maintaining quality standards.
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Staffing Plan
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Budget
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Surgery Schedule
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Position Control Plan
Frage 9
Frage
Departments with good training and orientation systems do not experience conflict
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True
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False
Frage 10
Frage
The need for people rather than equipment or technology to perform required work tasks
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Automated Replacement
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Manual Replacement
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Labor Intensive
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Labor Exclusive
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