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2391241
UNDERSTANDING PROCESS AND PROCESS REDESIGN
Description
MAPA MENTAL STEVE STANTON
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procesos
materia
proyectos
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alejandro_mako
, updated more than 1 year ago
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Created by
alejandro_mako
over 9 years ago
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Resource summary
UNDERSTANDING PROCESS AND PROCESS REDESIGN
2 DIFFERENTS TYPE OF PROCESS IMPROVEMENT
THE TWO FLAVORS OF PROCESS PAYOFF
TACTICAL: LOWER COST AND HIGHER CUSTOMER SATISFACTION
STRATEGIC: LONG-TERM SUSTAINABILITY
BLACK BOX
INPUT
OUTPUT WITH A HIGHER VALUE
EVERY PROCESS HAS THIS STRUCTURE
THE STRATEGIC IMPACT OF PROCESSES
EXAMPLES OF SUCCES BY THE POWER OF THEIR PROCESSES
PROCESSES MAY SEEN ABSTRACT BUT THROUGH THEM THE ORGANIZATION CAN ACHIEVE THEIR GOALS
WHAT´S GOING ON IN THE TODAYS WORLD
DRIVING FACTORS: GLOBAL MARKETPLACE,NEW TECHNOLOGIES,CUSTOMERS HAS MORE CHOICES THAN EVER BEFORE
THE NEW WORLD
EXTREME COMPLEXITY,RAPID PACE OF CHANGE
WHAT DOES ORGANIZATION NEEDS TO SUCCED
PROCESS PRINCIPLES: YOU ARE WHAT YOU DO,TOMORROW WILL NOT BE AS YESTERDAY,STRATEGY IS A PROCESS NOT A BINDERS
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