8776717
Description
Quiz by william Hoover, updated more than 1 year ago
|
Created by william Hoover
over 7 years ago
|
|
Question 1
Question
A written outline or list of steps needed to perform a specific task or function is called a
Answer
-
Procedure
-
Policy
-
Job Description
-
Job Template
Question 2
Question
Staffing requirements vary between Central Service departments and are influenced by all of the following except:
Answer
-
Services Provided
-
Hours of operation
-
Skills required to provide services
-
Current Hourly Wages
Question 3
Question
The purpose of CS departmental record keeping is
Answer
-
To check for process errors
-
To provide workload information for budgeting
-
To collect data to ensure PI forms are complete
-
To collect data to document a history of what has occurred
Question 4
Question
Policies and procedures may impact more than one department
Answer
-
True
-
False
Question 5
Question
These decisions are easiest to make
Answer
-
Time management decisions
-
Programmed Decisions
-
Non-Programmed Decisions
-
Prioritization Decisions
Question 6
Question
Conflict management style must be adjusted to different types of employees
Answer
-
True
-
False
Question 7
Question
When a new task or activity is added to work duties efforts should be made to
Answer
-
Obtain the approval of all customer department managers
-
Ensure it achieves efficiency without sacrificing quality
-
Increase productivity and speed to make time to accomplish it
-
Delete other job responsibilities
Question 8
Question
A scheduling tool used to determine the number of labor hours required for each postilion and each shift to meet processing requirements while maintaining quality standards.
Answer
-
Staffing Plan
-
Budget
-
Surgery Schedule
-
Position Control Plan
Question 9
Question
Departments with good training and orientation systems do not experience conflict
Answer
-
True
-
False
Question 10
Question
The need for people rather than equipment or technology to perform required work tasks
Answer
-
Automated Replacement
-
Manual Replacement
-
Labor Intensive
-
Labor Exclusive
Want to create your own Quizzes for free with GoConqr? Learn more.