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Beacon Customer Service Público

por Lisa Holmes

Anterior

Beacon Customer Service

Curso por Lisa Holmes, actualizado hace más de 1 año Colaboradores

Descripción

Course on Customer Service training for Beacon Staff. To be completed within the first two weeks of employment

Información de los módulos

Defining Customer Service

Sin etiquetas

Mapa Mental

Defining Customer Service

Understanding the Effects of Customer Service

Sin etiquetas

Conjunto de Diapositivas

Understanding the Effects of Customer Service

Dealing with Customers

Sin etiquetas

Apunte

Dealing with Customers

Handling Customer Complaints

Sin etiquetas

Elemento multimedia

Handling Customer Complaints (Enclavar)

Dealing with Customer Concerns and Issues

Sin etiquetas

Apunte

Dealing with Customer Concerns and Issues

Risk Assessment in the Workplace

Sin etiquetas

Diagrama

Risk Assessment in the Workplace

Customer Service Quiz

Sin etiquetas

Test

Customer Service Quiz

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Beacon Customer Service

Defining Customer Service

Understanding the Effects of Customer Service

Dealing with Customers

Handling Customer Complaints

Dealing with Customer Concerns and Issues

Risk Assessment in the Workplace

Customer Service Quiz