There are 5 easy to compute measures to derive meaning in most data analysis situations.
percentage
average
median
mode
standard deviation
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Percentage
The use of percentages for the analysis of survey data works exactly as you'd expect. Divide the number of people who give a specific response by the total number of people answering the question.
Once you calculate the percentages for each type of response, you can chart them
The total of the percentages should add up to 100%
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Averages
You probably remember this from your classes. Your class average summarizes your performance in the class.
Averages are useful to summarize responses to a particular survey question
Divide the total number of points for the question by the total number of people answering the question
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Median and Mode
the median is the number that appears in the middle of an ordered set of data
(lowest to highest)
useful when an average is skewed by a very high/low response
the mode is the number that occurs most often
useful to find the most frequent response
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Standard Deviation
Dispersion refers to how spread out/clustered a set of scores is around the mean
Standard deviation is a way to understand and compare distribution of scores without having to actually plot and examine each and every score
When comparing standard deviations, any particular standard deviation is a reflection of the underlying scale
Standard deviations cannot be compared when scales have different numbers of options
Look at page 403 for the standard deviation formula
This is what SPSS is used for...
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MAKE SURE YOU HAVE GOOD DATA
Clean up your data and fact check it
check responses to see if the are responses that are:
missing
inappropriate
unexpected
odd
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Checklist questions
Given positive/negative items on a checklist, only 3 patterns of responses are possible
-all positive (positive person)
-all negative (negative person)
-both positive and negative (mixed feelings)
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Subgroup Analysis
analyzing subgroups provides deeper insights
can take to any level of detail
think about the data from the research end user's perspective
look for the unexpected
be open-minded
be sensitive to sample size
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Data Analysis
demographic information:
age
gender
purchase intent
commercial believability
commercial uniqueness
reaction to commercial (two checklist items)