3.02 H&T Quiz

When determining the terms for a contract with a hotel located in India, an American businessperson should expect to make concessions and be patient because the decision-making process in Indian culture is very slow. What culture difference does this situation exemplify?

Which of the following is an example of a language barrier that might occur in the hospitality industry?

What should Horning Hotels do to determine which goods and services to provide in the new hotel that it is opening in China?

Saudi Arabians wear conservative clothing that covers the entire body, while American tour guides often wear casual apparel while on the job. What cultural difference does this situation exemplify?

When developing relationships with international hospitality businesses, it is important to understand that some cultures focus on achieving future rewards through persistence and saving money. What is this dimension of culture?

Why do airlines offer several menu options to accommodate their passengers?

Paul and Frederick are tour guides with the Global Tour Company. Paul speaks French, and Frederick speaks German. What type of cultural difference does this situation exemplify?

Why is it important for hotel employees to learn about other cultures?

What should American hospitality and tourism businesses do if they want to sell products that will appeal to foreign markets?

In some cultures, it is proper behavior to present flowers or chocolates to potential business partners before a meeting, while other cultures consider it inappropriate behavior. What cultural difference does this situation exemplify?

How can hospitality employees foster positive relationships with international guests or clients?

How can hospitality and tourism businesses help their employees embrace cultural diversity?

Executives of a Guatemalan tour company tend to make business decisions as a group. What dimension of culture does this situation exemplify?

Hospitality and tourism employees speak different languages, and have different customs and beliefs. What type of workforce do these characteristics describe?