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Server Test 2023

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Culinary Arts Quiz on Menu Test
RRG Corporate
Quiz por RRG Corporate, atualizado more than 1 year ago
RRG Corporate
Criado por RRG Corporate mais de 8 anos atrás
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Resumo de Recurso

Questão 1

Questão
All Italian Dinners come with what two additional items included?
Responda
  • Garlic bread and a garden salad
  • Garlic bread and a greek salad
  • They only come with a garden salad
  • They only come with bread

Questão 2

Questão
How many meatballs come with the dinner portion of Spaghetti with Meatballs?
Responda
  • 2
  • 3
  • 4
  • None

Questão 3

Questão
What ingredients are in our Oil & Vinegar dressing?
Responda
  • Red Wine Vinegar, Water,Blended Oil, Granulated Garlic, Black Pepper, Oregano
  • Red Wine Vinegar, Olive Oil, Granulated Garlic, Black Pepper, Oregano
  • Balsamic Vinegar, Water, Olive Oil, Granulated Garlic, Black Pepper, Oregano
  • Balsamic Vinegar, Blended Oil, Granulated Garlic, Black Pepper, Oregano

Questão 4

Questão
How many ravioli are in the Baked Ravioli Italian Dinner?
Responda
  • 6
  • 7
  • 8
  • 9

Questão 5

Questão
What is the difference between and Italian Special stromboli and a Traditional calzone?
Responda
  • Mushrooms
  • Ricotta
  • Both
  • Neither

Questão 6

Questão
What ingredients are in our "love"?
Responda
  • Romano cheese, basil
  • Romano cheese, oregano
  • Parmesan cheese, basil
  • Parmesan cheese, oregano

Questão 7

Questão
What does our "love" go on?
Responda
  • Calzones, strombolis, appetizers, parmigiana subs
  • Calzones, strombolis, appetizers, parmigiana subs, pizza
  • Calzones and strombolis only
  • Appetizers only

Questão 8

Questão
What size pizzas can we do in a thin crust?
Responda
  • Personals
  • Mediums
  • Larges
  • All of them
  • Personals and Mediums only
  • Mediums and Larges only
  • None of them

Questão 9

Questão
Can someone order a slice of the White pizza?
Responda
  • No, it has too much cheese
  • Only if they pay extra for the base
  • No, the base on a slice cannot be altered
  • Of course!

Questão 10

Questão
What ingredients are on the Margherita pizza?
Responda
  • Fresh mozzarella, dried basil, sliced tomatoes
  • Fresh mozzarella, fresh basil, sliced tomatoes
  • Fresh mozzarella, dried basil, sundried tomatoes
  • Fresh mozzarella, fresh basil, sundried tomatoes

Questão 11

Questão
Can you order a slice of the Margherita pizza?
Responda
  • NO
  • Of course!
  • No, but you can advise the customer it will not be made with light sauce but we can build the toppings!

Questão 12

Questão
How many ravioli are in the Kid's Ravioli?
Responda
  • 3
  • 4
  • 5
  • 6

Questão 13

Questão
What ingredients are in the Ricotta mixture?
Responda
  • Ricotta cheese, romano cheese, black pepper, oregano
  • Ricotta cheese, grated parmesan cheese, red pepper, basil
  • Ricotta cheese, romano cheese, black pepper, basil
  • Ricotta cheese, grated parmesan cheese, black pepper, basil

Questão 14

Questão
What ingredients are in our marinara?
Responda
  • Cooked tomatoes, pasta sauce, green peppers, mushrooms, onions, garlic, romano cheese
  • Cooked tomatoes, pasta sauce, green peppers, mushrooms, red onions, garlic
  • Ground tomatoes, pasta sauce, green peppers, mushrooms, onions, garlic
  • Ground tomatoes, pasta sauce, green peppers, mushrooms, onions, garlic, romano cheese

Questão 15

Questão
What ingredients are in our pizza sauce?
Responda
  • Cooked tomatoes, pizza sauce, black pepper, salt, basil
  • Ground tomatoes, pizza sauce, black pepper, salt, basil
  • Ground tomatoes, pizza sauce, black pepper, granulated garlic, basil
  • Cooked tomatoes, pizza sauce, black pepper, granulated garlic, basil

Questão 16

Questão
Can we adjust the amount of sauce, kind of sauce (base) or amount of cheese on slices?
Responda
  • Yes
  • No
  • If requested
  • Only on Mondays

Questão 17

Questão
Do our cheese bread stix have garlic in them?
Responda
  • Yes
  • No
  • If requested
  • Only during Happy Hour

Questão 18

Questão
Are our wraps whole wheat or flour based?
Responda
  • Whole wheat
  • Flour
  • Both
  • Neither

Questão 19

Questão
What are on all of the Parmigiana subs?
Responda
  • Marinara, mozzarella, love
  • Marinara, parmesan, love
  • Pizza sauce, mozzarella, love
  • Pizza sauce, parmesan, love

Questão 20

Questão
What ingredients are on a White pizza?
Responda
  • Ricotta, parmesan, provolone, white cheese and garlic
  • Ricotta, parmesan, provolone, mozzarella cheese and garlic
  • Ricotta, parmesan, provolone, white cheese and onions
  • Ricotta, parmesan, provolone, mozzarella cheese and onions

Questão 21

Questão
What toppings are on a Gourmet pizza?
Responda
  • Spinach, parmesan, black olives, sundried tomatoes, artichoke hearts, asiago cheese
  • Spinach, mozzarella, black olives, sundried tomatoes, artichoke hearts, feta cheese
  • Spinach, mozzarella, black olives, sliced tomatoes, artichoke hearts, feta cheese
  • Spinach, parmesan, black olives, sundried tomatoes, artichoke hearts, feta cheese

Questão 22

Questão
What two ingredients make a Veggie Deluxe different from a Veggie?
Responda
  • Green olives and sliced tomatoes
  • Green olives and sundried tomatoes
  • Spinach and sliced tomatoes
  • Spinach and sundried tomatoes

Questão 23

Questão
What size is our medium pizza and how many slices are in it?
Responda
  • 10 inches with 6 slices
  • 10 inches with 8 slices
  • 12 inches with 6 slices
  • 12 inches with 8 slices

Questão 24

Questão
What size is our large pizza and how many slices are in it?
Responda
  • 15 inches with 6 slices
  • 15 inches with 8 slices
  • 16 inches with 6 slices
  • 16 inches with 8 slices

Questão 25

Questão
What ingredients are on the Meat Deluxe?
Responda
  • Sausage, beef, ham, canadian bacon, pepperoni
  • Sausage, beef, bacon, canadian bacon, pepperoni
  • Sausage, ham, bacon, canadian bacon, pepperoni
  • Sausage, ham, beef, bacon, pepperoni

Questão 26

Questão
What two toppings are on the Johnny's Deluxe that ARE NOT on the Italian Special?
Responda
  • Sausage and green peppers
  • Canadian bacon and beef
  • Canadian bacon and sausage
  • Beef and green peppers

Questão 27

Questão
What ingredients are in the Bronx Bomber?
Responda
  • Marinara, green peppers, yellow onions, , pepperoni, sausage link, two meatballs, parmesan cheese
  • Marinara, green peppers, yellow onions, sausage link, pepperoni, three meatballs, parmesan cheese
  • Marinara, green peppers, yellow onions, pepperoni, sausage link, two meatballs, mozzarella cheese
  • Marinara, green peppers, yellow onions, sausage link, pepperoni, three meatballs, mozzarella cheese

Questão 28

Questão
What ingredients are in the Manhattan Garden Italian Dinner?
Responda
  • Garden salad base, black olives, green peppers, yellow onions, sundried tomatoes, artichoke hearts, mozzarella cheese, feta cheese
  • Spinach, green olives, green peppers, yellow onions, sundried tomatoes, artichoke hearts, mozzarella cheese, paremsan cheese
  • Spinach, black olives, green olives, yellow onions, sundried tomatoes, artichoke hearts, mozzarella cheese, feta cheese
  • Spinach, black olives, green peppers, yellow onions, sundried tomatoes, artichoke hearts, mozzarella cheese, feta cheese

Questão 29

Questão
What comes on the Steak & Cheese sub?
Responda
  • Philly steak, green peppers, mozzarella, provolone, mayo
  • Philly steak, onions, mozzarella, provolone, mayo on the side
  • Philly steak, onions, green peppers, provolone, mayo
  • Philly steak, onions, green peppers, mozzarella, mayo

Questão 30

Questão
What are the cheeses on the Four Cheese Pizza?
Responda
  • Mozzarella, Parmesan, Asiago, Provolone, Romano
  • Mozzarella, Parmesan, Asiago, Provolone
  • Parmesan, Asiago, Provolone, Romano
  • Parmesan, Asiago, Romano, Mozzarella

Questão 31

Questão
All Oven Baked Subs are dressed with what ingredients?
Responda
  • Lettuce, tomato, yellow onions, mayo, mustard, o/v and no pickle
  • Lettuce, tomato, yellow onions, o/v and a pickle on the side
  • Lettuce, tomato, red onions, mayo, mustard, o/v and no pickle
  • They aren't dressed until the customer asks for it

Questão 32

Questão
What meats are on the Special Sub?
Responda
  • Ham, turkey, capicollo
  • Ham, turkey, salami
  • Ham, salami, capicollo
  • Ham, salami, pepperoni

Questão 33

Questão
What meats are on the Club sub?
Responda
  • Ham and turkey only
  • Ham and bacon only
  • Ham, turkey, pepperoni
  • Ham, turkey, bacon

Questão 34

Questão
What are the meats for the House calzone or stromboli?
Responda
  • Ham, salami, turkey, pepperoni
  • Ham, turkey, capicollo, pepperoni
  • Ham, salami, capicollo, pepperoni
  • Ham, turkey, salami, pepperoni

Questão 35

Questão
What toppings are considered Italian Special with pizzas, calzones and strombolis?
Responda
  • Sausage, mushroom, red onions, green peppers, pepperoni
  • Sausage, mushroom, yellow onions, green peppers, pepperoni
  • Beef, mushroom, yellow onions, green peppers, pepperoni
  • Beef, mushroom, yellow onions, green peppers, canadian bacon

Questão 36

Questão
A table orders a large pizze with pepperoni, green pepper, sausage and onion. What is the best way to ring in that pizza?
Responda
  • As a Pick 4
  • As a Traditional
  • As an Italian Special
  • Just ring in the toppings

Questão 37

Questão
What is the difference between an Italian Special Calzone and a Traditional Calzone?
Responda
  • Traditional has Ricotta cheese, Italian Special has Mozzarella cheese
  • Traditional has beef, Italian Special has sausage
  • Italian Special has onions, Traditional does not
  • Italian Special has mushrooms, Traditional does not

Questão 38

Questão
What ingredients are in our Ranch dressing?
Responda
  • Hidden Valley Ranch mix, Mayonnaise
  • Hidden Valley Ranch mix, Buttermilk
  • Hidden Valley Ranch mix, Milk, Mayonnaise
  • Hidden Valley Ranch mix, Buttermilk, Mayonnaise

Questão 39

Questão
What salad dressings do we make "in house"?
Responda
  • Ranch, Oil & Vinegar, Greek, Caesar
  • Blue Cheese, Oil & Vinegar, Ranch, Caesar
  • Ranch, Greek, Blue Cheese, Thousand Island
  • Ranch and Oil & Vinegar

Questão 40

Questão
What is added to our Greek salad to make it a Mediterranean salad?
Responda
  • Ham, salami, capicollo, pepperoni
  • Ham, turkey, salami, capicollo
  • Salami, ham, turkey, pepperoni
  • Salami, ham, capicollo, turkey

Questão 41

Questão
What ingredients go in our Greek salad?
Responda
  • Salad base, tomatoes, cucumbers, kalamata olives, parmesan cheese
  • Salad base, tomatoes, pepperoncinis, kalamata olives, mozzarella cheese
  • Salad base, pepperoncinis, red onions, kalamata olives, cucumbers, feta cheese
  • Salad base, pepperoncinis, tomatoes, red onions, kalamata olives, feta cheese

Questão 42

Questão
What ingredients go on our garden salad?
Responda
  • Salad base, tomatoes, cucumbers
  • Salad base, cucumbers, red onions, croutons
  • Salad base, tomatoes, croutons
  • Salad base, tomatoes, cucumbers, red onions, cinis

Questão 43

Questão
What ingredients go in our salad base?
Responda
  • Iceberg lettuce, romaine lettuce, spinach, carrots, cabbage
  • Iceberg lettuce, romaine lettuce, carrots, red onions
  • Iceberg lettuce, spinach, carrots, cabbage
  • Iceberg lettuce, romaine lettuce, spinach, carrots

Questão 44

Questão
What is added to our garden salad to make it a chef salad?
Responda
  • Meat and parmesan cheese
  • Ham and mozzerrella cheese
  • Ham, turkey and mozzeralla cheese
  • Ham, salami and parmesan cheese

Questão 45

Questão
How long should a table be greeted after being seated?
Responda
  • 1 minute
  • 30 seconds
  • Whenever you can get to them!
  • 15 seconds

Questão 46

Questão
What should you have in hand when greeting a table that sat themselves?
Responda
  • Menus
  • Silverware
  • Beverage napkins
  • All of the above

Questão 47

Questão
How long after a table has received food should you do a table check?
Responda
  • 15 minutes
  • Whenever I see them looking around for me
  • When they are finished with their meal!
  • 2-3 minutes after their first bite

Questão 48

Questão
How long should I wait to collect payment after I have dropped off a check?
Responda
  • Wait until they walk up to the to-go counter
  • When they wave for me to grab their payment!
  • 2-3 minutes after dropping off the check
  • 10 minutes

Questão 49

Questão
When is the best time to prebus a table?
Responda
  • When I am bringing out their food
  • The host will get it for me
  • When I see a pile of plates on the table
  • If there are empty, dirty dishes on the table, I will grab them as quick as I can during table checks!

Questão 50

Questão
What should I discuss at each table?
Responda
  • My daily life!
  • Try not to discuss anything, we need to rush at tables to get our work done
  • Our Loyalty Program, menu items that are discounted that night, beer specials, desserts!

Questão 51

Questão
If a guest asks you about a menu item that you are unsure of, what should you do?
Responda
  • Guess and hope that I am right!
  • Make an educated guess, and ask the back of house the answer after ringing it in
  • Tell them I don't know
  • Tell them that I am unsure of the answer, but give me one moment and I will find out so I can get them exactly what they want!

Questão 52

Questão
If a guest has a food allergy, what should I do?
Responda
  • Tell them they shouldn't eat with us
  • Tell them we can accommodate their allergies with no issue!
  • Advise them of possible cross contamination, kitchen note the allergen and let the kitchen staff know to take caution with their allergies!

Questão 53

Questão
If a guest refuses to show their ID for alcohol, what should I do?
Responda
  • Give them beer anyway and tell them to bring their ID next time!
  • Walk away and come back with water
  • Tell the customer it is company policy to see their ID before alcohol can be served, and grab a manager if it escalates any farther
  • Tell them they need to leave

Questão 54

Questão
Can we serve alcohol to customers with an expired ID?
Responda
  • Yes, as long as their birthday meets requirements
  • No

Questão 55

Questão
What free appetizer does a loyalty member get once they sign up?
Responda
  • Garlic knots with cheese
  • Cheese bread sticks
  • Garlic bread with cheese
  • Garlic Knots
  • 1/2 garlic knot

Questão 56

Questão
Can I use a loyalty member's phone number for multiple tables so they can get more points?
Responda
  • Of course! This will get our members more established!
  • Absolutely not. You can only use their number for their transaction, and non-existing members need to be informed on how they can sign up!
  • As long as the table is ok with it!

Questão 57

Questão
If I see another server's food in the window, what should I do if they are busy?
Responda
  • Wait for them to run their food
  • Ask them if they would like you to run their food
  • Run the food immediately to the table, and let the server know afterward!
  • Tell the server to run their food

Questão 58

Questão
If a customer says I rang in their food incorrectly, how do I move forward?
Responda
  • Assure them I did not and tell them that is what they ordered
  • Look in my server pad to see if I wrote it down correctly
  • Go look in the system, to see if I rang it in correctly
  • Apologize to the guest, ask what they ordered instead, let a manager know so they can fix the issue promptly

Questão 59

Questão
When handing out a to-go order, what steps should I follow?
Responda
  • Hand it to the customer and tell them to have a good day!
  • Look at the food, and give it to the customer with condiments if applicable
  • Pull the order up in the system, make sure the ticket matches, look at the food and show the customer before they leave, and give out all condiments applicable for the order

Questão 60

Questão
If another server's table asks me for help, what should I do?
Responda
  • Tell them you will find their server
  • Ignore them, that's not my table
  • All the guests are everyone's guest when working on the floor, I will do whatever I can to help the customer!

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