CHL Chapter 2 Quiz

Term referring to those in the highest healthcare administrative levels: also called Executive Team. This term is derived from the observation that the word "Chief" is frequently in the position title. Example: Chief Financial Officer:

This Position leads patient care and oversees the nursing staff including Registered Nurses(RN's) and Licensed Nurse Assistants (LNA's). This leader is also responsible for the policies and practices used to manage direct patient care:

This nursing unit is reserved for patients with intensive nursing needs that require skilled nursing or constant care and supervision.

Useful sources of data to generate information that specifies actual departmental performance include all of the following except.

A measurable assessment factor such as item accuracy, case carts per technician, and sterilization accuracy is called a.

A collection of statistical data about a Central Service department's key performance indicators that indicate the extent to which goals are being attained are called.

When creating a dashboard it is best to include as many elements as possible

Central Service leaders should receive daily information about all of the following EXCEPT.

A graphic usually presented as a flow outline that identifies position titles and relationships in an organization.

Dashboard reports are a relatively new addition to central service management.