5838925
Description
Quiz by sabrina.hoop, updated more than 1 year ago
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Created by sabrina.hoop
over 8 years ago
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Question 1
Question
Which link is correct when sending a bug to Group Support?
Answer
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Link 1: https://winter.skikot.be/grouptravel/Login.aspx?status=2&reqGuid=bc9efb7e-06b1-4179-9c3c-96e09d2af9f3
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Link 2: https://winter.skikot.be/grouptravel/registration/ParticipantList.aspx
Question 2
Question
Which are the most essential details that you need to send over when reporting bugs? (multiple answers possible)
Answer
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Booking number
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Instructions to find your group if there is no booking number known yet
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Name of the principal booker
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Size of the group
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A correct link
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An email that you have sent to the group
Question 3
Question
How do you preferably send us a problem that is davinci/genesis related?
Answer
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Send an email with a screenshot and a description of the problem
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Call Group Support and explain the problem
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Send an email with the description of the problem and an xml file attached
Question 4
Question
Which are the 5 most important systems/tools for groups?
Answer
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Davinci (Genesis) - TISS - Sundio Tool - Backoffice - Online Portals
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Davinci (Genesis) - TISS - Sundio Tool - Supplier Portal - Online Portals
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Davinci (Genesis) - Flight Tool - Sundio Tool - Supplier Portal - Online Portals
Question 5
Question
Mark the standard services in this list
Answer
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Skipass
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Beer barrel
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Welcome drinks
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Foodpack
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Lessons
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Rental
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BBQ
Question 6
Question
Which details does Group Support NOT enter for you in the template (multiple answers possible)
Answer
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Price per person
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Arrangements
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coach entry and exit points
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included and excluded services
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payment model
Question 7
Question
Which order is right to create an online offer registration page?
Answer
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Create offer - Offer accepted - Booking in Genesis - Register booking in Sundio Tool - Flag 3 boxes in online offer - Link is sent
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Create offer - Offer accepted - Register booking in Sundio Tool - Booking in Genesis - Flag 3 boxes in online offer - Link is sent
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Create offer - Register booking in Sundio Tool - Booking in Genesis - Offer accepted - Flag 3 boxes in online offer - Link is sent
Question 8
Question
Mark the options that a principal booker can do in his personal online page
Answer
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Room assignments
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Participant cancellations
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Add a participant
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Pay for a participant
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Register him/herself
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Call a participant
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Send an email to a participant
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